Experience

Allwyn UK

• United Kingdom
• Entertainment Providers
• 1 - 100 Employee

• Head of Product at Allwyn UK

  • Aug 2022 - Present



Phoenix Digital Services Ltd

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• COO

  • May 2018 - Aug 2022

  London, United Kingdom



Abacus Solutions drives Lottery Everywhere

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Development Manager

  • Sep 2015 - May 2018



Red Kite GMS

• Business Consulting and Services

• Consultant

  • Aug 2015 - Mar 2018

  Contracting and Consultancy



Intralot

• Greece
• IT Services and IT Consulting
• 700 & Above Employee

• Group Lotteries Director

  • Feb 2015 - Jul 2015



The Health Lottery Ltd

• Gambling Facilities and Casinos
• 1 - 100 Employee

• Head of Product Development

  • Mar 2013 - Feb 2015

• Head of Operations

  • Mar 2011 - Apr 2013

  Responsible for Service Operations, Security, Customer Service, and Draw. Additional responsibilities with new product development.



Red Kite GMS

• Self-employed

  • 2010 - Mar 2011

  Contracting and consultancy. Areas of work have included: Development and implementation of an online games strategy and operations consultancy for a start-up company; sales consultancy and supply chain consultancy for a bespoke luggage company; operations consultancy for a property development company.



Altala ELM

• Operations Manager

  • 2008 - 2010

  Operations Management in a start-up company



Punch Pubs & Co

• United Kingdom
• Hospitality
• 400 - 500 Employee

• Head of e-Gaming

  • 2007 - 2008

  • Launched peer to peer poker product and several new casino games • Built and managed relationships with key suppliers, including software, hosting, customer support, web design, advertising and promotional partners • Ensured relevant and accurate communications to 2,500 pubs and large field based operations team • Championed e-gaming within a business for which this was a completely new venture, ensuring support from all levels of staff. • Evaluated potential new opportunities for… Show more • Launched peer to peer poker product and several new casino games • Built and managed relationships with key suppliers, including software, hosting, customer support, web design, advertising and promotional partners • Ensured relevant and accurate communications to 2,500 pubs and large field based operations team • Championed e-gaming within a business for which this was a completely new venture, ensuring support from all levels of staff. • Evaluated potential new opportunities for non-traditional revenue sources Show less



Electronic Gamecard Inc

• SVP Production and Game Development

  • 2004 - 2007

  Electronic Game Card designs and manufactures pocket sized electronic games primarily for the gaming and sales promotions industries • Built strong relationships with key suppliers in the Far East, Australia, USA and Europe. • Designed new games, managed prototype build and testing (in house and with suppliers), final point of approval on all new products and developments • Enhanced the core product to feature improved reliability, greater security, compliance with new legal standards,… Show more Electronic Game Card designs and manufactures pocket sized electronic games primarily for the gaming and sales promotions industries • Built strong relationships with key suppliers in the Far East, Australia, USA and Europe. • Designed new games, managed prototype build and testing (in house and with suppliers), final point of approval on all new products and developments • Enhanced the core product to feature improved reliability, greater security, compliance with new legal standards, and additional features • Expert in the product for all sales activities ensuring many deals were closed • Held manufacturing price to 2004 level despite rising component costs • Developed relationship with Scientific Games International, the leading supplier of “instant” games to the lottery industry Show less



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• Software Development
• 1 - 100 Employee

• Account Manager

  • 2001 - 2003

  • Management of relationship with major UK based brands, including Littlewoods and the Ritz Club, including support of William Hill account. • Considerable involvement in obtaining approval to operate in Isle of Man and Alderney. • Upsold new products to clients • Planned future strategy with clients to ensure both parties in the relationship were aligned • Mapped product development with clients and the Development Team, ensuring client requirements were understood and could be… Show more • Management of relationship with major UK based brands, including Littlewoods and the Ritz Club, including support of William Hill account. • Considerable involvement in obtaining approval to operate in Isle of Man and Alderney. • Upsold new products to clients • Planned future strategy with clients to ensure both parties in the relationship were aligned • Mapped product development with clients and the Development Team, ensuring client requirements were understood and could be met • Negotiated contracts with potential new clients and sought opportunities for contract extension with existing clients. Show less



Camelot

• United Kingdom
• Consumer Services
• 700 & Above Employee

• International Project Manager

  • 1998 - 2001

  secondments 1998-2001 • Wrote various sections of (successful) tender document for running of the South African National Lottery – based in Johannesburg • Established offering that was acceptable to consortium members and developed a strategy for implementation • Responsibility to ensure the organisation was ready for launch, worked with Heads of Department and Project Managers to test business processes prior to launch • Ran the “Executive Control Room”, ensuring the organisation… Show more secondments 1998-2001 • Wrote various sections of (successful) tender document for running of the South African National Lottery – based in Johannesburg • Established offering that was acceptable to consortium members and developed a strategy for implementation • Responsibility to ensure the organisation was ready for launch, worked with Heads of Department and Project Managers to test business processes prior to launch • Ran the “Executive Control Room”, ensuring the organisation had eyes and ears on all operational areas of the business and could react quickly and with all relevant information in any situation. • Assessed various international business opportunities for Camelot.

• Various roles

  • 1994 - 2001

  Quality Consultant (1997 – 2001) • Implemented and maintained ISO9001 quality system • Managed cross-functional process improvement activity • Led post-implementation reviews following completion of major projects Installation Co-ordinator (1995 – 1997) • Relationship Management for major National Accounts (Sainsbury, Tesco, Woolworth, Shell, BP) specifically relating to lottery terminal installation • Managing all aspects of lottery terminal installation, including… Show more Quality Consultant (1997 – 2001) • Implemented and maintained ISO9001 quality system • Managed cross-functional process improvement activity • Led post-implementation reviews following completion of major projects Installation Co-ordinator (1995 – 1997) • Relationship Management for major National Accounts (Sainsbury, Tesco, Woolworth, Shell, BP) specifically relating to lottery terminal installation • Managing all aspects of lottery terminal installation, including training, communications installation, PPOS and terminal installation. Hotline Team Leader (1994 – 1995) • Managed a team of 10 Customer Service Representatives fielding calls from Retailers • Despatched Service Technicians to attend break-downs and monitored progress