Experience

Intergrain Trade & Industrial
• Australia
• Manufacturing
• 1 - 100 Employee
• Business Development Executive Queensland

  • Mar 2023 - Present


B&D Australia

• Sales Executive - Residential Construction

  • Apr 2022 - Mar 2023

• Sales Technician

  • Feb 2021 - Apr 2022


Freedom Australia
• Australia
• Retail
• 100 - 200 Employee
• Retail Sales Manager

  • Mar 2020 - Aug 2020

Secrets Shhh
• Australia
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee
• Store Manager

  • Jun 2019 - Feb 2020


Nick Scali Furniture

• Australia
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Store Manager and State Training Manager

  • Feb 2005 - May 2019

  . Held the first Queensland State Training title for several years. . Maintain full responsibility for showroom and KPI’s, which encompass sales management, revenue growth, staff supervision, P&L management, merchandising and store display. • Management Leadership: play a key role in maximizing revenue potential, expanding customer base, surpassing revenue objectives, and improving customer and staff retention levels. • Compile State rosters for all Queensland stores submitting directly to state manager. • Direct manager of ‘floating Salesperson role’ as well as own team. Creating coaching plans and fostering self learning of staff. • Developed an interview structure for the hiring of new employees, successfully hiring over 20 salespeople and MIT, some progressing to Manager Level. • Created hiring process into PowerPoint and trained other managers how to effectively interview. • beta tester for the implementation of a new ordering process for the company going from written to digital. (Handpicked from over 30 stores and flown to Sydney for training.) • Executed purchasing, inventory management, and merchandising tasks. • Reviewed floor plans for trading patterns and product analysis comparing against trends State and Australia wide. • Trained previous Victorian and New South Wales Regional Managers in all elements of running a Nick Scali showroom. • Prepared training materials and provided training during new employee orientation coupled with written reviews monthly for the first 3 months for new employees and 6 monthly appraisals of existing staff Show less



Stanton and Abbott Publishing

• Business Partner

  • Jan 2013 - Mar 2015

  A friend and I opened a side business authoring and publishing children's books. The company released 4 books of which I wrote two. Distribution through Dymocks, online via Amazon and in the Queensland library system. My personal contribution of "The Day the Dragon got its Fire" and "The Place Far Beyond" were well received by all. A friend and I opened a side business authoring and publishing children's books. The company released 4 books of which I wrote two. Distribution through Dymocks, online via Amazon and in the Queensland library system. My personal contribution of "The Day the Dragon got its Fire" and "The Place Far Beyond" were well received by all.



Big Scope Pty Ltd

• Director / Co-Owner

  • Jan 2010 - Dec 2014

  A professional development company predominantly aimed at teachers. At its peak Big Scope contracted over 30 presenters facilitating seminars in Brisbane and Country Queensland, Victoria, New South Wales and the ACT. This was largely run by my exwife as she has 4 degrees and enjoys training teachers however my involvement as with all small business was extensive in all aspects. I worked in the evenings updating the website and confirming venues and timetables and on my RDO's I would set up venues, ensure sign in's, catering, data projectors and all else that comes with presentations. Show less



Computer Guru

• United States
• Retail

• Sales support and installation

  • Jun 2003 - Jan 2005

  • Engage customers, analyse their needs and requirements, communicate informative product knowledge and tailor specific packages and solutions to meet their needs • Perform data entry; create clients and invoices using either Retail Manager or MYOB Premier 8. • Commute to onsite locations for installations of entire computer packages with many various elements. • Providing ongoing technical and customer support either over a telephone or with onsite callouts. • Assist in the computer building process by sourcing and fitting selected components. • Loading and configuring Windows based operating systems and programs. • High conversion rate of quotes to sales. • Accurate completion of all administrative requirements. • Computer repairs and installation Show less



Fruition Learning centre

• Manager

  • Jun 2002 - Jul 2003

  • Timetabling of student’s lessons • Sales consultations and parent consultations • Designing personalized education programs and implementing them on a one-to-one basis for both primary and secondary students • Purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties • Prepared training materials and provided training during new employee orientation • Needs Analysis to determine the highest levels of functioning - not just the levels where the student is accurate, but the highest level where they can operate with independence, confidence and understanding • Budgeting, sales and marketing • Conduct Need’s Analysis to identify, design and implement individually appropriate strategies to maximize learning outcomes and create opportunities for success with learners of all ages and levels • Identify and assess client needs to maximize student re-enrollments, with the highest in-center conversion rates and average sales, outperforming the supervising manager, company director and other established centres • Audit current organizational practices to identify and design enhanced efficiency, including staff performance evaluations, prospective staff selection and training in a systems-orientated corporate environment • Implement and evaluate a dynamic and innovative organizational performance-based business plan whilst establishing and expanding a new learning center in a prestige inner-suburban location Show less



Parrots Restaurant

• Spain
• Restaurants
• 1 - 100 Employee

• Restaurant Manager

  • Feb 1998 - Jun 2003

  • Timetabling of staff • Proven history of being able to balance competing priorities and tight deadlines • Experience and ease communicating with a range of people including customers, suppliers, managers and work colleagues • Experience and ease providing customer support (both verbal and written) including describing, suggesting and demonstrating products/services • Timetabling of staff • Proven history of being able to balance competing priorities and tight deadlines • Experience and ease communicating with a range of people including customers, suppliers, managers and work colleagues • Experience and ease providing customer support (both verbal and written) including describing, suggesting and demonstrating products/services