Damián Fernández
Wholesale, Service and Operations Manager at KVRT STVFF- Claim this Profile
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Español Native or bilingual proficiency
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Gallego Native or bilingual proficiency
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Inglés Full professional proficiency
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Francés Professional working proficiency
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Catalán Professional working proficiency
Topline Score
Bio
Daphne C.
It does not take me long to realise that Damian is truly a valuable asset to the team because of his strong sense of responsibility, integrity and inclusiveness. He is an active listener who is very strong at analysing the status quo and identifying gaps. Coupled with his wealth of knowledge in the industry, he can bring innovative ideas to solve complex problems. You can tell a lot about someone by looking at small details, and Damian is the kind of colleague who doesn’t mind co-signing an email update with your name, albeit doing most part of the work, because he knows that your hands are full with other initiatives. Instead of talking about the values he believes in, he models them. I absolutely enjoy working alongside Damian because of his proactiveness, selflessness and leadership qualities. Any company would be lucky to have him because this one always brings his A-game to the team!
Rafaela Rescolino
I had the pleasure to work with Damián at Uber for one year. He is goal oriented, a team player and an amazing coworker. He has the ability to quickly learn and apply many technologies in an efficient and forward-looking fashion. We worked on a process optimization together, and even with the timezone difference, the collaboration felt easy and high impact. Damián diligently delivered on all things linguistics and built a robust communication pipeline with all the stakeholders across the company to execute the projects efficiently.
Daphne C.
It does not take me long to realise that Damian is truly a valuable asset to the team because of his strong sense of responsibility, integrity and inclusiveness. He is an active listener who is very strong at analysing the status quo and identifying gaps. Coupled with his wealth of knowledge in the industry, he can bring innovative ideas to solve complex problems. You can tell a lot about someone by looking at small details, and Damian is the kind of colleague who doesn’t mind co-signing an email update with your name, albeit doing most part of the work, because he knows that your hands are full with other initiatives. Instead of talking about the values he believes in, he models them. I absolutely enjoy working alongside Damian because of his proactiveness, selflessness and leadership qualities. Any company would be lucky to have him because this one always brings his A-game to the team!
Rafaela Rescolino
I had the pleasure to work with Damián at Uber for one year. He is goal oriented, a team player and an amazing coworker. He has the ability to quickly learn and apply many technologies in an efficient and forward-looking fashion. We worked on a process optimization together, and even with the timezone difference, the collaboration felt easy and high impact. Damián diligently delivered on all things linguistics and built a robust communication pipeline with all the stakeholders across the company to execute the projects efficiently.
Daphne C.
It does not take me long to realise that Damian is truly a valuable asset to the team because of his strong sense of responsibility, integrity and inclusiveness. He is an active listener who is very strong at analysing the status quo and identifying gaps. Coupled with his wealth of knowledge in the industry, he can bring innovative ideas to solve complex problems. You can tell a lot about someone by looking at small details, and Damian is the kind of colleague who doesn’t mind co-signing an email update with your name, albeit doing most part of the work, because he knows that your hands are full with other initiatives. Instead of talking about the values he believes in, he models them. I absolutely enjoy working alongside Damian because of his proactiveness, selflessness and leadership qualities. Any company would be lucky to have him because this one always brings his A-game to the team!
Rafaela Rescolino
I had the pleasure to work with Damián at Uber for one year. He is goal oriented, a team player and an amazing coworker. He has the ability to quickly learn and apply many technologies in an efficient and forward-looking fashion. We worked on a process optimization together, and even with the timezone difference, the collaboration felt easy and high impact. Damián diligently delivered on all things linguistics and built a robust communication pipeline with all the stakeholders across the company to execute the projects efficiently.
Daphne C.
It does not take me long to realise that Damian is truly a valuable asset to the team because of his strong sense of responsibility, integrity and inclusiveness. He is an active listener who is very strong at analysing the status quo and identifying gaps. Coupled with his wealth of knowledge in the industry, he can bring innovative ideas to solve complex problems. You can tell a lot about someone by looking at small details, and Damian is the kind of colleague who doesn’t mind co-signing an email update with your name, albeit doing most part of the work, because he knows that your hands are full with other initiatives. Instead of talking about the values he believes in, he models them. I absolutely enjoy working alongside Damian because of his proactiveness, selflessness and leadership qualities. Any company would be lucky to have him because this one always brings his A-game to the team!
Rafaela Rescolino
I had the pleasure to work with Damián at Uber for one year. He is goal oriented, a team player and an amazing coworker. He has the ability to quickly learn and apply many technologies in an efficient and forward-looking fashion. We worked on a process optimization together, and even with the timezone difference, the collaboration felt easy and high impact. Damián diligently delivered on all things linguistics and built a robust communication pipeline with all the stakeholders across the company to execute the projects efficiently.
Credentials
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Memsource Certified User
MemsourceApr, 2021- Nov, 2024
Experience
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KVRT STVFF
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Spain
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Retail Apparel and Fashion
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1 - 100 Employee
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Wholesale, Service and Operations Manager
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Jan 2023 - Present
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B2B and Customer Service
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Jan 2018 - Dec 2022
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Uber
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United States
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Internet Marketplace Platforms
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700 & Above Employee
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Localization Experience Program Manager
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Apr 2022 - Dec 2022
Working closely with Product, Brand, Marketing, Regional and Operations teams to stay ahead of localizing content for product launches, marketing initiatives, and support releases. Main point of contact to manage the work completed by external vendors, ensuring that they have the tools and coaching needed to deliver high-quality content. Designing and owning language-agnostic quality programs composing Uber's language and localization quality management ecosystem.
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Language Quality Program Manager
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Jul 2021 - Apr 2022
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Booking.com
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Netherlands
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Software Development
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700 & Above Employee
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Quality Manager - Language Solutions
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Feb 2018 - Jul 2021
Owning the global quality of Booking.com’s Content Agency multilingual content, and ensuring that it is delivered at a predictable and consistent high level of quality via standards and procedures.Engaging with stakeholders for product insights and context, and developing a comprehensive set of linguistic assets (style guides, tone of voice, terminology) to ensure best approach and quality for critical content.Working closely with Operational Excellence and Management teams to ensure quality expectations and overall processes are clear.Developing standards and measurement techniques by which progress can be monitored and improvements can be made, including root cause analysis, and corrective & preventive action planning methodologies. Provide quality assurance and key insight in order to ensure quality standards are achieved and maintained.Developing lasting solutions for improvement by replicating best practices across languages and projects.Analyzing stakeholder feedback, developing action plans when necessary and ensuring stakeholders are regularly updated.Leveraging end user feedback to identify areas for improvement to deliver better language and localization quality.Building and managing the Language Solutions Quality team.Working closely with the Language Solutions Manager, machine translation team, and external vendors.Monitoring quality of external vendors. Show less
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Translations and Content Team Leader
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Apr 2016 - Jan 2018
Managing the Spanish and Catalan Translations teams, a Copywriter, a GEO Specialist, and a Photo Editor.
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Translations Team Leader - Spanish and Catalan
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Jul 2015 - Mar 2016
Managing the Spanish and Catalan Translations teams of Language Specialists.
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TransPerfect
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United States
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Translation and Localization
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700 & Above Employee
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Team Lead - Vendor Management
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Apr 2014 - Jul 2015
Team management, coordination of vendor recruitment needs, and linguistic resources planning in accordance with the needs of the company's clients. Liaison with other departments and support to Production. In charge of a team of +10 people.
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Vendor Manager
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Nov 2011 - Mar 2014
Recruitment of new freelancers and vendors, as per the priorities established in accordance with the needs of the rest of departments. Miscellaneous tasks supporting the Production department.
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Translator
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Jun 2007 - Mar 2014
Specialized in the fields of marketing, European Union, tourism, press release, e-learning, education, and audiovisual translation. Sworn translator French - Spanish, appointed by the Spanish Ministry of Foreign Affairs. Specialized in the fields of marketing, European Union, tourism, press release, e-learning, education, and audiovisual translation. Sworn translator French - Spanish, appointed by the Spanish Ministry of Foreign Affairs.
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W Hotels
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Hospitality
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700 & Above Employee
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Whatever/Whenever Agent
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Jun 2011 - Sep 2011
Coordination of internal, external and potential clients' needs and requests. Coordination of internal, external and potential clients' needs and requests.
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Donostia-San Sebastián International Film Festival
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Entertainment
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1 - 100 Employee
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Public Relations Assistant
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Sep 2009 - Sep 2009
Supporting the organization and execution of official festival events, as well as assisting VIP guests. Supporting the organization and execution of official festival events, as well as assisting VIP guests.
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Donostia-San Sebastián International Film Festival
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Entertainment
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1 - 100 Employee
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Public Relations Assistant
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Sep 2008 - Sep 2008
Supporting the organization and execution of official festival events, as well as assisting VIP guests. Supporting the organization and execution of official festival events, as well as assisting VIP guests.
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Umoya-Project
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South Africa
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Medical Device
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1 - 100 Employee
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Team Coordinator and Translator
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Feb 2008 - May 2008
Coordinator of the team of translators working on the translation of an essay. Coordinator of the team of translators working on the translation of an essay.
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Valladolid International Film Festival
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Valladolid y alrededores, España
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Public Relations
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Oct 2007 - Nov 2007
Organization, coordination and execution of official festival events and guests' agendas. Managing the team of Public Relations Assistants. Assisting VIP guests. Organization, coordination and execution of official festival events and guests' agendas. Managing the team of Public Relations Assistants. Assisting VIP guests.
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Donostia-San Sebastián International Film Festival
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Entertainment
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1 - 100 Employee
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Public Relations Assistant
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Sep 2007 - Sep 2007
Supporting the organization and execution of official festival events, as well as assisting VIP guests. Supporting the organization and execution of official festival events, as well as assisting VIP guests.
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Education
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2010 - 2011
Universitat Autònoma de Barcelona
Master of Arts (M.A.), Audiovisual Translation -
2008 - 2010
Universidad Pontificia de Salamanca
Bachelor of Arts (B.A.), Advertising, Marketing and Public Relations -
2004 - 2008
Universidad de Salamanca
Bachelor of Arts (B.A.), Translation and Interpreting
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