Experience

Daun Lebar Villas Ubud

• Indonesia
• Hospitality
• 1 - 100 Employee

• Ecommerce and Marketing Manager

  • Jun 2018 - Present

  As part of pre-opening team, I am responsible to setup all PMS, Channel Manager, Website and registering Daun Lebar Villas to top OTA site.Day to day activity including: develop and foster business through pro-active online & offline direct sales, marketing of the hotel. I also develops strategic action plans for hotels to drive measurable & incremental sales revenue.I manage all online activity in relation to traffic acquisition, sales & conversion. Analyse various data in order to deliver data driven strategies in order to deliver top performance and achieve KPI's. Oversee or directly manage digital marketing channels across PPC, SEO, Display, affiliates and email marketing and social media. Develop content calendar and oversee website uploads and landing pages development.



Hideaway Villas Bali

• Marketing Communication

  • Apr 2016 - May 2018

  As MarComm, I manage website & social media account of Hideaway Villas Bali. Measuring ROI of Marketing Expense toward direct booking revenue. Content creator for any marketing channel used by Hideaway Villas Bali (Website, Facebook, Instagram). Monitoring SEO implementation (Google Ads & Facebook Ads) and its conversion.My day to day activity as executive administrator for Resort Manager is to handle confidential administration document, contract and public relation correspondence. As Owner Relation officer, I manage relations of each villa owners at Hideaway Villas Bali, follow up their request & manage reservation the requested.



Karma Resorts

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Sales Executive

  • Aug 2015 - Mar 2016

  In charge to handle domestic market. Organizing sales visits. Establishing new business. Attending travel fair exhibitions, conferences and meetings. Contracting. Identifying new contacts and developing sales leads. Checking customer satisfaction and resolving any issues to ensure repeat business.

• Sales and Marketing Coordinator

  • Mar 2015 - Aug 2015

  Personal assistant to Director of Sales. In charge to handle domestic market. Assist site inspection on the resorts property. Handling every internal matter of Sales & Marketing department. Day to day activity involves following up contract administration & corespondence with external parties.



ACCOR Indonesia

• Indonesia
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Guest Service Representative - Accor Vacation Club

  • Jun 2014 - Mar 2015

  As a Guest Relation Representative, I work face to face directly with customer. I got assign in 5 of Accor Hotels in Bali ( Novotel Nusa Dua, Novotel Bali Benoa, Pullman Kuta Bali, Mercure Kuta and The Kuta Beach Heritage Hotel). As a representative of Accor Group, my daily job are to invite and encourage Accor Hotel guest to enrolled in our membership program, I also handle complaint and request from customer and involve in front office team activity on each hotels. As a Guest Relation Representative, I work face to face directly with customer. I got assign in 5 of Accor Hotels in Bali ( Novotel Nusa Dua, Novotel Bali Benoa, Pullman Kuta Bali, Mercure Kuta and The Kuta Beach Heritage Hotel). As a representative of Accor Group, my daily job are to invite and encourage Accor Hotel guest to enrolled in our membership program, I also handle complaint and request from customer and involve in front office team activity on each hotels.



TRUST Unified System

• Corporate Account Manager

  • Apr 2013 - Dec 2013

  identifying and qualifying a new customer by using telemarketing technique. Approach and make a good relation with the customer. Presenting an IT Solutions to the potential customer by doing a presentation and negotiating. identifying and qualifying a new customer by using telemarketing technique. Approach and make a good relation with the customer. Presenting an IT Solutions to the potential customer by doing a presentation and negotiating.



EducationUSA

• United States
• Higher Education
• 100 - 200 Employee

• Administrator

  • Sep 2011 - Feb 2013

  I organize EducationUSA Fair in Surabaya. I also give presentation and counseling guests at the office about Study in the US. Doing day to day activities, handle TOEFL proctoring, registration and administration, input database and maintaining social media were also part of my job. I organize EducationUSA Fair in Surabaya. I also give presentation and counseling guests at the office about Study in the US. Doing day to day activities, handle TOEFL proctoring, registration and administration, input database and maintaining social media were also part of my job.



AIESEC

• Canada
• Non-profit Organizations
• 700 & Above Employee

• Committee President of Management Board Conference 2011

  • Mar 2011 - Nov 2011

  As an Organizing Committee President (OCP) of Management Board National Conference in AIESEC Indonesia, I have responsibility to organize, align each department to work as one, doing marketing to get sponsorship for the event and promoting the event through AIESEC International network.

• Quality control exchange manager

  • Jun 2010 - Jul 2011

  controlling about exchange performance and its quality based on agreement. establish a new standard operating procedure for Quality control at Incoming Exchange Department AIESEC Surabaya



AIESEC Surabaya

• Indonesia
• Non-profit Organization Management
• 1 - 100 Employee

• traineeship

  • 2010 - 2011

  Committee president. Running the local and national conference. Establish quality standard prosedure for Incoming Exchange department. Committee president. Running the local and national conference. Establish quality standard prosedure for Incoming Exchange department.