HR Manager

• Apr 2014 - Present

♦ Proficiently handled human resourcing, facilities management, personnel management and administration ♦ Designed and drafted various human resource related policies and their subsequent implementation and control ♦ Structured and implemented innovative administrative policies / procedures to generate undivided commitment and dedication among the staff ♦ Managed entire range of human resource functions including manpower planning, recruitment, wages and salary administration, employee service conditions and discipline and monitoring & planning annual appraisal of the staff ♦ Conducted exit interviews and analyzed the recommended changes to aid in retention of employees ♦ Functional understanding of various departments in the University as per the various governing councils Show less

Chief Financial Officer

• May 2011 - Sep 2013

♦ Managed varied financial tasks including maintaining accounts, maintaining reporting system, managing the MIS, and vendor payments / reimbursements ♦ Handled banking responsibilities such as vault custodian, coordination of tellers, branch reporting, branch audit and compliance, management of cash holdings, and managed customer relations ♦ Provided recommendations for strategic and operational decisions of the company ♦ Managed varied financial tasks including maintaining accounts, maintaining reporting system, managing the MIS, and vendor payments / reimbursements ♦ Handled banking responsibilities such as vault custodian, coordination of tellers, branch reporting, branch audit and compliance, management of cash holdings, and managed customer relations ♦ Provided recommendations for strategic and operational decisions of the company

Service Delivery Officer/ deputy manager

• Nov 2010 - Mar 2011

♦ Handled customer queries related to saving / current / term deposit and monitored and executed customer complaints and requests ♦ Worked as backup to Branch Operations Manager and managed a PUDA (Punjab Urban Development Authority) residential plots scheme ♦ Handled customer queries related to saving / current / term deposit and monitored and executed customer complaints and requests ♦ Worked as backup to Branch Operations Manager and managed a PUDA (Punjab Urban Development Authority) residential plots scheme

Business Development Manager

• Mar 2009 - Oct 2010

♦ Built affiliations with international universities also built tie-ups with B-School of management, Engineering institutes and other hotel management institutes to generate revenue for the company ♦ Developed and proposed customized plans to B-School of management and International schools / universities to assist them for promoting and getting quality students from TCY's web portal through space selling & email database ♦ Maintained and managed the productivity of the marketing plans ♦ Handled cross selling of insurance and ensured 100% non-starter resolution to maintain a clean portfolio Show less

Senior Relationship Manager

• Sep 2006 - Sep 2008

♦ Empanelled Direct Selling Association (DSA) and other channels also motivated them and generated business from them for the company ♦ Highly focused on quality logins, maintain the distribution mix, the required ticket size and administrate the disbursals with in the regulated time ♦ Other activities included DST management, training and supervision, reporting DSR on regular basis and preparing various branch reports on monthly basis ♦ Empanelled Direct Selling Association (DSA) and other channels also motivated them and generated business from them for the company ♦ Highly focused on quality logins, maintain the distribution mix, the required ticket size and administrate the disbursals with in the regulated time ♦ Other activities included DST management, training and supervision, reporting DSR on regular basis and preparing various branch reports on monthly basis

Deputy Manager - Teller Authoriser

• May 2000 - Sep 2004