Interim Senior Project Manager

• Mar 2023 - Present

Project Manager

• Jun 2022 - Mar 2023

Consultant

• Nov 2021 - Jun 2022

Executive Sales Representative

• Nov 2019 - Nov 2021

Retail Professional

• Aug 2015 - Aug 2017

- Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them - Execute the Brand Customer Service standards to meet or exceed customers’ expectations - Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values - Use Seasonal Brand and product knowledge effectively during sales interactions - Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand - Adhere to all established policies and procedures - Execute and maintain established Visual Merchandising and In-Store Communication standards - Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor - Complete cash register transactions quickly and accurately - Minimize loss in both, the stockroom and the sales floor - Perform all store operations in a safe, effective and efficient manner - Collaborate productively and respectfully with team members - Complete all applicable training programs and effectively apply the learning on the job - Seek coaching and learning opportunities to continually improve your performance Show less

Sales Assistant

• Sep 2010 - Jul 2011

- Strive to achieve daily/weekly target - Window displays - Merchandising, section management - Sale set-up - Meet and greet customers - Telephone enquires - Cash Handling inc. Cashing Up and Banking - All aspects of cash desk , refunds, staff / customer discount - Changing room control - Security within the store - Managing warehouse section - Deliveries - Meeting CC account targets - House keeping - Stock takes - Strive to achieve daily/weekly target - Window displays - Merchandising, section management - Sale set-up - Meet and greet customers - Telephone enquires - Cash Handling inc. Cashing Up and Banking - All aspects of cash desk , refunds, staff / customer discount - Changing room control - Security within the store - Managing warehouse section - Deliveries - Meeting CC account targets - House keeping - Stock takes

Sales Assistant / Footwear Supervisor

• Sep 2009 - Jun 2010

- Strive to achieve daily/weekly target - Window displays - Merchandising, section management - Sale set-up - Meet and greet customers - Telephone enquires - Cash Handling inc. Cashing Up and Banking - All aspects of cash desk , refunds, staff / customer discount - Changing room control - Security within the store - Managing warehouse section - Deliveries - Meeting CC account targets - House keeping - Stock takes - Strive to achieve daily/weekly target - Window displays - Merchandising, section management - Sale set-up - Meet and greet customers - Telephone enquires - Cash Handling inc. Cashing Up and Banking - All aspects of cash desk , refunds, staff / customer discount - Changing room control - Security within the store - Managing warehouse section - Deliveries - Meeting CC account targets - House keeping - Stock takes