Experience

Aesthetic Dental

• Australia
• 1 - 100 Employee

• Front Desk Coordinator

  • 2017 - Present



ComForCare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• HHA

  • Aug 2013 - Aug 2017

  •Provides health care tasks, personal hygiene services, housekeeping tasks and other related support services essential to the consumer’s health.•Observes, records and reports all changes to supervisor•Performs home management tasks including housekeeping, laundry, shopping and errands•Prepares and serves simple modified diets according to instruction and assists with feeding as necessary•Assists with bathing, dressing and grooming, toileting, including use of bedpan, commode or toilet, transfers and ambulation including use of cane, walker, and wheelchair•Assists with medication as specified on plan of care. Provide routine skin care. May assist self-directing consumers in applying nonprescription topical medications to skin surface.•Measures and records vital signs, collects specimens, obtain weight•Assist in performing maintenance exercise programs, care for male external catheter, emptying of indwelling catheter care bag, use of oxygen equipment, with the changing a urinary diversion appliance or dressing when the ostomy is mature and stable



HealthSouth Rehabilitation of York

• United States
• Hospitals and Health Care

• Patient Account Representative

  • Aug 2013 - Jun 2014

  •Knowledge of UB, 1500 claim forms, CPT codes, CPC codes and ICD-9,10 codes•Created an environment & culture that demonstrated a commitment to my superior customer experiences. Worked collaboratively with others to resolve questions and concerns which enabled the hospital to fulfill their mission by providing patient safety and patient-centered treatment•Adhered to federal, regional, state, local and contractual regulatory requirements•Responsible for billing, collections and account reconciliations for all assigned accounts. •Maintained and complied with audits, HIPAA, best practices and internal controls.•Manage patient accounts in a timely and accurate manner, meeting departmental productivity requirements. •Effectively accessing and utilizing pertinent information via hospital Patcom reports.



Physicians Office

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Secretary/Biller

  • Aug 2011 - Aug 2013

  •Ensure that billing of services is handled correctly.•Auditing and submitting of claims for patient visits, diagnoses and medical procedures to insurance companies, patients or other payers.•Handle all billing problems.•Make collection calls and submit claims to collection agency when bills are overdue.•Appealed denied claims and process all payments.•Call insurance companies to get authorizations for procedure.•Answers telephones, routes callers, takes messages and provides routine information to callers.•Schedules patient appointments within established parameters.•Performs various duties for effective check-in and check-out of patients.•Enters and/or retrieves data from established computer files using knowledge of various computer software applications•Schedules patient appointments for patients with other provider offices including correct processing of necessary referral forms, pre-authorization forms, test instructions, patient benefit verification and transfer of patient informationFill in for Nurse:•Recorded vital signs and took medical histories within an EHR.•Prepared patients for examination and explained treatment procedures.•Assisted the physician while he examines patients.•Double checked medications were correct in patients electronic health record