Fulfillment Manager

• Mar 2023 - Present

Project Specialist

• Jun 2021 - Apr 2023

HR and Recruitment Specialist

• Dec 2018 - Jun 2021

• Source and recruit from job websites for potential candidates and contact them personally • Attracts applicants by developing, updating and posting job advertisements on job sites • Determines applicant qualification by interviewing applicants, analyzing responses, and comparing qualifications to job requirements • Track job board productivity and effectiveness, recording data. Manage and organize database of candidates • Implement and complete all new-hire paperwork with candidates who meet the expectations of the job • Partnering with hiring managers to determine staffing needs • Staying current on the company’s organization structure and personnel policy • Manage social media platforms Show less

Account Supervisor

• Jul 2018 - Oct 2018

• Oversaw day-to-day tasks associated with managing a shift at a particular account, ensured that all associate services are completed per the client contract, filled the client order each day in fast paced environment • Completed regular safety checks, issued warnings to violations and completed accident reports when required, including managing associates on light duty, provided them with work within restrictions, followed up on injury status and entered all pertinent information on Risk Console • Called out to locate absent associates and/or candidates and reschedules, and tracked payroll reporting to ensure accurate payroll and invoicing. • Completed operations reports, tracked data in additional client or company reports, checked StaffTrack for accurate associate files and completed data input, and managed safety programs. • Directly supervised Group Leads by assigning tasks following up on their completion and provided feedback on performance. Acted as a communicator between the group lead and the client in difficult matters. Show less

Personal Banker

• Oct 2017 - Jul 2018

• Provided financial solutions to clients and small business clients through review conversations to help them achieve their goals, including, payments, deposit, loan and referrals for investment products • Established preset appointments and focuses on growing a profitable book of business to achieve individual and team goals• Developed strong partnerships with Financial Advisors, Mortgage Advisors, Small Business colleagues and other line of business partners; effectively managed internal and external Centers of Influence • Developed and maintained broad knowledge of products and services • Ensured compliance with operational, security and audit procedures and policies• Accurately processed all financial service transactions• Identified and resolved complex client service opportunities • Recognized complex product and financial service opportunities and refered to appropriate sales professionals in retail, investment, mortgage, business banking, and private banking• Served as a backup to the branch manager when the branch manager is unavailable Show less

Teller

• Feb 2017 - Oct 2017

• Accepted and accurately processed all financial service transaction • Maintained responsibility for cash drawer, main vault and followed proper balancing procedures • Acted as a resource to identify and resolved client servicing issues• Listened for clues for Financial Wellness opportunities during client conversations• Helped create and establish a business relationship between the Banker and the client • Reviewed and maintained knowledge of product guides, fees and policies to stay current on offerings, and provide answers and assistance for client questions/concerns, utilizing resources within the branch• Provided telephone customer and face-face customer service and referral Show less

Concierge

• Sep 2015 - Sep 2016

• Front line customer service. Greeted guests to Pacific Place and acknowledged regular/frequent customers • Responsible for training interns and seasonal staff • Demonstrated awareness of customer need and communicated events, merchant updates, and promotions within the shopping center and downtown Seattle • Provided telephone customer and face-face customer service and referral. Provided directions to our clients including booking rides and provided directions for events and tourist destinations • Made periodic visits to retailers for merchandise updates, as well as distributed marketing to local hotels and condominiums to drive traffic • Handled updating online, social media and all marketing on the monitors within the facility • Maintained communication with Pacific Place management team by reporting customer requests and/or unusual occurrences to help ensure a quality shopping experience • Collaborated with team to manage and operate the stock room Show less

Legal Assistant

• Apr 2015 - 2016

• Drafted legal documents • Assisted in trial preparation, reviewing cases, and review briefings • Organized and analyzed information • Scheduling • Performed legal and factual research • Provide legal and administrative support to attorney • Drafted legal documents • Assisted in trial preparation, reviewing cases, and review briefings • Organized and analyzed information • Scheduling • Performed legal and factual research • Provide legal and administrative support to attorney

Sales Associate

• Sep 2014 - Nov 2015

• Provided a high level of customer service by answering questions, providing solutions, offering in-depth knowledge of products, and building clientele • Constantly met sales metrics • Assisted in areas of inventory of stock on sales floor and stockroom, shipping, and receiving policies and related paperwork • Kept sales floor neat, organized, and presentable • Provided a high level of customer service by answering questions, providing solutions, offering in-depth knowledge of products, and building clientele • Constantly met sales metrics • Assisted in areas of inventory of stock on sales floor and stockroom, shipping, and receiving policies and related paperwork • Kept sales floor neat, organized, and presentable

Sales Associate

• Feb 2013 - Jul 2014

• Provided customer support, including answer questions, phones, and finding desired products within store • Kept current with company products and trends • Responsible for making the clothes, hand-made leather bags, and shoes presentable while maintaining a clean and safe environment • Provided customer support, including answer questions, phones, and finding desired products within store • Kept current with company products and trends • Responsible for making the clothes, hand-made leather bags, and shoes presentable while maintaining a clean and safe environment

Office Administrator

• May 2005 - Aug 2010

• Part-time office assistant and receptionist in a fast-paced CPA office • Assisted a staff of six accounting professionals during five consecutive tax preparations seasons • Responsible for organizing working paper files and answering phone calls. • Assisted with accounting work, which required using proprietary accounting software and advanced work with excel spreadsheets • Part-time office assistant and receptionist in a fast-paced CPA office • Assisted a staff of six accounting professionals during five consecutive tax preparations seasons • Responsible for organizing working paper files and answering phone calls. • Assisted with accounting work, which required using proprietary accounting software and advanced work with excel spreadsheets