Solutions Consultant

• Jun 2021 - Present

Senior Technical Consultant

• Jan 2021 - Aug 2021

Technical Consultant

• Sep 2018 - Jan 2021

Experience working with ServiceNow for major Banks, with a focus on:- GRC/IRM - Vendor Risk Management- Risk and Controls- Reporting and Performance analytics- ITAM- Flow Designer- Performance analytics

Computer Science Masters student

• Sep 2017 - Sep 2018

• Studying languages of Java and SQL• Learning and working using agile development• Collaborative projects focusing on Human Computer Interaction, Software engineering and Java based projects• Individual project based around Natural Language Processing analysis of a Q&A Holographic booth system to be implemented on campus. Utilizing Amazon Echo/Skills, ServiceNow and Watson IBM assistant/discovery. • Studying languages of Java and SQL• Learning and working using agile development• Collaborative projects focusing on Human Computer Interaction, Software engineering and Java based projects• Individual project based around Natural Language Processing analysis of a Q&A Holographic booth system to be implemented on campus. Utilizing Amazon Echo/Skills, ServiceNow and Watson IBM assistant/discovery.

Director - Property Development and Management

• Aug 2015 - Aug 2018

- Driving force behind the transition to a private limited company.- Organising and overseeing any planning, purchase and development of new properties within the company as well as repairs or maintenance work on old properties.- Created Business Plans and Financial documentation for development of the company.- Helped deal with day-to-day management of tenants living at the properties. - Driving force behind the transition to a private limited company.- Organising and overseeing any planning, purchase and development of new properties within the company as well as repairs or maintenance work on old properties.- Created Business Plans and Financial documentation for development of the company.- Helped deal with day-to-day management of tenants living at the properties.

Business Development Manager

• Jul 2016 - Jul 2017

BDM within the Sales Enablement business unit of Engage ESM responsible for account management, business development and sales.Engage ESM Enable is a dedicated business practice within Engage ESM providing business transformation and change through consultative engagements and enablement programmes. Working with major worldwide vendors, partners and large enterprise organisations, Engage ESM Enable design, develop and deliver effective sales, presales and technical enablement programmes and demand generation workshops. Engage ESM sales programs increase revenues, ROI and customer intimacy levels and provide measurable business results for our customers.Winners of Cisco UK&I Learning Partner of the Year 2013Winners of Cisco Worldwide Business Learning Partner of the Year 2014Winners of Cisco UK&I Learning Partner of the year 2016Engage ESM Training hold multiple vendor accreditations for education, enablement and professional services.Get in touch for more information on how we can help your sales business.Dalveer.basi@engage-esm.comMobile: 07469088450