Dalton Hollowell
Manager of Customer Success at Sawtooth Software- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Provo, Utah, United States, US
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Experience
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Manager of Customer Success
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eFileCabinet
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United States
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Software Development
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1 - 100 Employee
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Customer Success Manager
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Apr 2021 - Aug 2022
Manage a book of business with their day-to-day assistance with training, account details, amendments, and any other assistance they needed. Work with the customers on their annual renewals. I had to prepare my daily, weekly, and quarterly schedules to ensure proper time for calls, building quotes, training, building reports, assisting team members with retention meetings, and upselling. Accredited with multiple plans to improve our functionality as a Customer Success team. Worked with Salesforce, Outreach, CPQ, Zuora, and Totango. Show less
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Education
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Cochise College
Associate of Science - AS, Unmanned Aircraft Systems Technician -
Elizabeth City State University
Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
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