Dallas Burbridge

System Administrator at FICS - Financial Industry Computer Systems, Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas-Fort Worth Metroplex, US

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5.0

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Frank Reyes

As my Superuser, Dallas provided the team with in-depth know how and support in addition to leading training for new Investigators. Critical to team success.

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • System Administrator
      • Nov 2021 - Present

    • United States
    • Entertainment Providers
    • 100 - 200 Employee
    • Help Desk Specialist
      • Jul 2021 - Nov 2021

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Superuser
      • Jun 2020 - Jul 2021

    • Technical Support Specialist
      • Sep 2015 - Dec 2015

      - Assisted in-field technicians and customers’ installation, maintenance and troubleshooting processes - Data entry for customers’ RMA, questions and sales requests- Call center phone system management- Assemble motherboard and gate components - Created training documentation for new employees - Monitor inventory stock electronically - Assisted in-field technicians and customers’ installation, maintenance and troubleshooting processes - Data entry for customers’ RMA, questions and sales requests- Call center phone system management- Assemble motherboard and gate components - Created training documentation for new employees - Monitor inventory stock electronically

Education

  • University of North Texas
    Bachelor’s of Business Computer Information Systems (Full Stack & Cyber Security), Business/Office Automation/Technology/Data Entry
    2016 - 2020
  • Collin College
    Associate of Arts (AA), General Studies
    2013 - 2017

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