Experience

Idalko

• Belgium
• Software Development
• 1 - 100 Employee

• Content Marketer

  • Feb 2022 - Present



Success Resources

• Singapore
• Professional Training and Coaching
• 100 - 200 Employee

• Digital Marketing Specialist

  • Jan 2017 - Feb 2022

  International Senior Marketing Executive, Success Resources, London (World Seminar Organiser in Personal Development, running events from 200 to 14 000 attendees in Excel London) Working directly with the Country assistant manager, producing a series of marketing campaigns (Unleash The Power Within with Tony Robbins, Robert Kiyosaki, Gary Vaynerchuk, Randi Zuckerberg and Mary Buffet, Live events etc…)▪ Created campaigns according to client needs▪ Created pay-per-click marketing campaigns▪ Tested and analysed the performance of PPC campaigns ▪ Managed budgets▪ Marketing consultant for Success Resources UK Partners ▪ Managed Partnerships▪ Produced and implemented detailed strategic marketing plans and campaigns▪ Supervised and pilot digital campaign (Funnels, leads generation and direct sales)▪ Produced and managed organic social media campaign▪ Customised and produced acquisition and engagement email campaigns▪ Managed In House Database (Clients and prospects segmentations)▪ Measured and report marketing activities for board meetings purpose▪ Build and Maintain relationships with clients, stakeholders and speakers▪ Overseeing projects and coordinating activities across departments



Capita People Solutions

• United Kingdom
• Human Resources
• 1 - 100 Employee

• Marketing Coordinator/ PA

  • Jun 2016 - Nov 2016

  Marketing Co-ordinator | 2016- Supported marketing campaigns and events (Diversity & Inclusion)- Delivered marketing materials from brief to production- Liaised with internal teams and suppliers on behalf of the Marketing Manager- Liaised closely with graphics suppliers on design layout for brochure, banners and website- Monitored marketing and sales callsPersonnal Assistant | 2016- Coordinated travel arrangements and accommodations Managed partners, vendors relationships- Organised professional calendars and supplied reminder of meeting/events- Handled general office and administrative tasks; assisted other members of the department; providedback up support for co-workers- Maintained communications through monthly spreadsheets and reports- Updated files/databases and administrated expense reports



DAC Beachcroft

• United Kingdom
• Law Practice
• 700 & Above Employee

• Event Coordinator

  • Feb 2016 - Apr 2016

  - Co-ordinate the delivery of DAC Beachcroft's events, (internal and external) so that they are efficient and effective- Liaise with External and internal speakers, collating their materials and ensuring they are kept up to date- Location Support, ensuring roles are clearly defined and adhered to as set out in the event process- Working with the firm's external design agency, briefing them where invitations are not created internally as part of the event process- Creating pre event reports and post event analyses to assess the event’s impact- Hosted and supervised weekly web seminars via Webex- Creating e-materials using Gema online system



EY

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Marketing Executive, Digital Health

  • Sep 2015 - Feb 2016

  - Entrusted with creating, planning and coordinating delivery of events programmes - Highlights include the Civil Service Awards 2015, EY Digital Innovation Programme - Worked with a team of three Senior Executives on a project to generate new business and implement strategies to reinforce existing relationships (COO Programme dinners)- Responsible for managing the production of marketing materials for healthcare events - Creating e-materials using online system including invitations, questionnaire, emails and website updates - Liaising with graphics suppliers to design layout for brochures and video production - Using the CRM system to manage marketing contacts



SEGRO plc

• Real Estate
• 300 - 400 Employee

• Marketing Coordinator and Personal Assistant

  • Dec 2014 - Jun 2015

  Marketing:- Supported the implementation of marketing campaigns for the company- Liaised with internal teams and suppliers on behalf of the Director responsible for the Paris region - Regularly attended international meetings concerning the Company’s acquisitions of real estate - Solely responsible for organising and managing the Company’s marketing campaigns at showcase events. Highlights include MIPIM 2014 (an international real estate show attended by over 20,000 industry professionals)- Organised internal and external hospitality events (Roland Garros, MIPIM 2015, Aeronautics show, team-building, incentives)- Liaised closely with graphics suppliers on design layout for brochure production- Took responsibility for designing the Company’s promotional materials including posters, banners, powerpoint presentationsPersonal Assistant:- Coordinated travel arrangements and accommodations- Organised personal and professional calendars and supplied reminder of meeting/events- Handle general office and administrative tasks; assist other members of the department; provide back up support for co-workers- Maintained communications through organizing letters, memos, spreadsheets and reports- Updated files, databases and administrated expense reports



ASOS.com

• United Kingdom
• Retail Apparel and Fashion
• 700 & Above Employee

• Customer Service Representative

  • 2013 - 2014

  • Meet customer requests through inbound calls, email, web chat and social media• Management of social network for the french market, control of the e-reputation, interactions with client (Facebook, Twitter)• Adherence to driving and exceeding individual and team targets• Proactively seeks ways to improve the customer experience through each interaction• Seeks feedback on ways to improve individual and team performance • Meet customer requests through inbound calls, email, web chat and social media• Management of social network for the french market, control of the e-reputation, interactions with client (Facebook, Twitter)• Adherence to driving and exceeding individual and team targets• Proactively seeks ways to improve the customer experience through each interaction• Seeks feedback on ways to improve individual and team performance



pour action !

• France
• Advertising Services
• 1 - 100 Employee

• Assistant Project Manager

  • 2011 - 2013

  • Events organisation (Teambuilding, afterwork,networking)• Marketing plans creation (Emailing campaign, post-event, customer care)• Magazine launching and development : “Alliancy le mag” (partnership and promotion)• Communication supports development (Website, flyers, media support, social media)• Database research and segmentation • Analysing customer’s needs and problem solving• Balance supervision and recommendations on marketing operations (statistics and budgets) • Events organisation (Teambuilding, afterwork,networking)• Marketing plans creation (Emailing campaign, post-event, customer care)• Magazine launching and development : “Alliancy le mag” (partnership and promotion)• Communication supports development (Website, flyers, media support, social media)• Database research and segmentation • Analysing customer’s needs and problem solving• Balance supervision and recommendations on marketing operations (statistics and budgets)



ELLEBORE

• Press Officer

  • 2010 - 2011

  • Press release writing, Author’s books analysis and summarising • Press relations• Webmaster, Social media development and updating.• Commercial prospection • Press release writing, Author’s books analysis and summarising • Press relations• Webmaster, Social media development and updating.• Commercial prospection



Codinfo

• Marketing and Commercial Assistant

  • 2009 - 2010

  • Events organisation• Direct and indirect marketing (Salon, press release, newsletters, and research) • Assistance with treatment of Legal disputes• Customer Service/ Mail response and feedback• Sales & Customer service monitoring • Events organisation• Direct and indirect marketing (Salon, press release, newsletters, and research) • Assistance with treatment of Legal disputes• Customer Service/ Mail response and feedback• Sales & Customer service monitoring