Experience

Illinois Department of Human Services

• Government Administration
• 700 & Above Employee

• Human Services Caseworker

  • Apr 2021 - Present

• Social Services Career Trainee

  • Apr 2020 - Apr 2021



U.S. Department of Commerce

• Government Administration
• 700 & Above Employee

• U.S. Census Enumerator- U

  • Aug 2019 - Sep 2019

  Review assigned work to locate households for verifying addresses and conducting interviews. Conducting interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explain the purpose of the Census interview, answer respondent’s questions, collect information and record Census data using an electronic device. Update and validate address lists and maps. Follow procedures to conduct accurate work while maintaining acceptable production rates. Review assigned work to locate households for verifying addresses and conducting interviews. Conducting interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explain the purpose of the Census interview, answer respondent’s questions, collect information and record Census data using an electronic device. Update and validate address lists and maps. Follow procedures to conduct accurate work while maintaining acceptable production rates.



PBP Waste

• Puerto Rico
• Environmental Services
• 1 - 100 Employee

• Assistant Manager

  • Aug 2016 - Nov 2017

  Responsible for invoicing received and applied payments and collection efforts in delinquent accounts. Prepare weekly payroll for 18 employees. Provided strong customer service, suggests and recommends products, services and solutions. Created and implemented sales strategies including meetings, products and services presentations, and promotional materials for new clients that led the company to build lasting relationships with meaningful customers and big accounts. Improved daily operations and reduced job and materials related costs by analyzing monthly financial data and operating practices. Show less



Oriental

• United States
• Financial Services
• 700 & Above Employee

• Branch Manager

  • Apr 2006 - Jun 2016

  Manage overall branch office. Responsible for the administration and effective daily operation of a full service branch office including customer service, operations, Compliance, Security, sales, personnel administration and profitability objectives of the bank. Ensured compliance with Bank Secrecy Act regulations, operational and security policies and procedures and achieved an internal Audit score of Effective. Implemented more than 10 process improvement ideas resulting in elimination of workload. Awarded for Best Branch Office in Puerto Rico during 2010. Show less