Experience

Forsan International Schools

• Egypt
• Education Administration Programs
• 1 - 100 Employee

• Human Resources Specialist

  • Apr 2018 - Present

  A Human Resource Specialist is responsible for the day-to-day operations, including recruiting new employees or processing termination paperwork, preparing compensation packages with company policies set out by law, and fostering healthy workplace practices throughout every department. In addition, Human Resources Specialists provide training/development plans tailored to each employee, plan quarterly performance reviews with managers, and report any progress A Human Resource Specialist is responsible for the day-to-day operations, including recruiting new employees or processing termination paperwork, preparing compensation packages with company policies set out by law, and fostering healthy workplace practices throughout every department. In addition, Human Resources Specialists provide training/development plans tailored to each employee, plan quarterly performance reviews with managers, and report any progress



Four Seasons Hotels and Resorts

• Canada
• Hospitality
• 700 & Above Employee

• Front Desk Receptionist

  • Jun 2017 - Jul 2018

  Greet guests and patrons as they arrive • Ask if guests have a prior booking • Manage the registration process • Ask for identification and ensure that the provided credentials are accurate • Handle guest check-ins and check-outs appropriately • Operate hotel switchboard, take calls and provide information and transfer calls • Manage accurate accounting of all rooms • Provide guests with room keys and call for bellboys • Take reservations over the telephone, through emails and in person • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions • Refer guests to appropriate departments to resolve complaints or provide suggestions • Compute bills and take payments • Provide guests with directions around the hotel • Contact housekeeping and maintenance departments when a problem is reported • Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift Show less



Radisson Blu

• Belgium
• Hospitality
• 700 & Above Employee

• Front Office Specialist

  • Jan 2016 - Feb 2018

  Greet guests and patrons as they arrive • Ask if guests have a prior booking • Manage the registration process • Ask for identification and ensure that the provided credentials are accurate • Handle guest check-ins and check-outs appropriately • Operate hotel switchboard, take calls and provide information and transfer calls • Manage accurate accounting of all rooms • Provide guests with room keys and call for bellboys • Take reservations over the telephone, through emails and in person • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions • Refer guests to appropriate departments to resolve complaints or provide suggestions • Compute bills and take payments • Provide guests with directions around the hotel • Contact housekeeping and maintenance departments when a problem is reported • Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift Show less