Dalia Hernandez

Operations Coordinator for the CREATION Health Institute at Central Texas Medical Center
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Contact Information
us****@****om
(386) 825-5501
Location
San Marcos, Texas, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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Experience

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Operations Coordinator for the CREATION Health Institute
      • Dec 2012 - Present

      Responsible for providing the community with healthy living choices and awareness through planning and organizing classes, events and ongoing education to promote the CTMC mission of extending the healing ministry of Christ. Facilitate annual events, for instance, HealthCheck, BabyFest, Diabetes Dialogue Day and community health fairs. Coordinate with 15-70 vendors on events drawing an audience ranging from 5-1000+ people in attendance. Create spreadsheets, invoices and receipts. Insured payments were collected on a timely manner and followed up with proper notices. Design and prepared packets for vendors, patients and volunteers. Teach monthly orientations to new hire associates and provide hospital tours. Show less

    • Medical Laboratory Technician
      • Sep 2009 - Dec 2012

      Generalist. Conduct laboratory test, verify and report patient results. Responsible for calling critical values, training staff on new instrument maintenance and usage, calibrations, performing quality control and resolving instrument malfunctions. Review patient accessioning, quick registering patients and ordering tests. Contact ARUP/doctor offices with order issues. Resolve work issues in the Action Plan Committee.

    • Customer Relations Manager/EXCELL Coordinator
      • Aug 2006 - Oct 2009

      Established relationships with employees and customers in order to increase awareness and knowledge for the improvement of customer satisfaction. Strengthened the processes, implemented strategies to drive store sales and increase profitability, ensured customer needs were attained, complaints resolved and quick and efficient service was met. Conducted weekly employee meetings and monthly management meetings. Established relationships with employees and customers in order to increase awareness and knowledge for the improvement of customer satisfaction. Strengthened the processes, implemented strategies to drive store sales and increase profitability, ensured customer needs were attained, complaints resolved and quick and efficient service was met. Conducted weekly employee meetings and monthly management meetings.

  • Classic Honda of San Marcos
    • San Marcos, TX 78666
    • Warranty Administrator/Human Resources/Billing Clerk/Acc. Rec.
      • Dec 2003 - Aug 2006

      Promote dedication, respect, safety and employability. Responsible for new employment orientation, weekly payroll, and held benefit meetings for health/dental/401K benefits. Submitted warranty policies, cancellations, balanced out monthly statements, called and collected payments from vendors. (Store name changed in August 2006 to Honda of San Marcos.) Promote dedication, respect, safety and employability. Responsible for new employment orientation, weekly payroll, and held benefit meetings for health/dental/401K benefits. Submitted warranty policies, cancellations, balanced out monthly statements, called and collected payments from vendors. (Store name changed in August 2006 to Honda of San Marcos.)

    • Receptionist/Cashier
      • Sep 2003 - Dec 2003

      Responsible for preparing monthly schedules for receptionists. Demonstrated prompt and perfect attendance. Submitted daily deposits and reported weekly schedules. (Store name changed in December 2003 to Classic Honda of San Marcos.) Responsible for preparing monthly schedules for receptionists. Demonstrated prompt and perfect attendance. Submitted daily deposits and reported weekly schedules. (Store name changed in December 2003 to Classic Honda of San Marcos.)

Education

  • Texas State University
    Bachelor of Sciences in Clinical Laboratory Science, Clinical Laboratory Science/Medical Technology/Technologist
    2007 - 2009

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