Dalia Claudia Ionaşcu
Anwendungsmanager at European Commodity Clearing AG- Claim this Profile
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Bio
Milena Contaldi
Claudia is a delight and a pleasure to work with. She is a very enthusiastic person and infects others around her with her good spirit. In stressful situations she always managed everything in the best way by staying focused and positive. She would provide a great contribution to any team.
Milena Contaldi
Claudia is a delight and a pleasure to work with. She is a very enthusiastic person and infects others around her with her good spirit. In stressful situations she always managed everything in the best way by staying focused and positive. She would provide a great contribution to any team.
Milena Contaldi
Claudia is a delight and a pleasure to work with. She is a very enthusiastic person and infects others around her with her good spirit. In stressful situations she always managed everything in the best way by staying focused and positive. She would provide a great contribution to any team.
Milena Contaldi
Claudia is a delight and a pleasure to work with. She is a very enthusiastic person and infects others around her with her good spirit. In stressful situations she always managed everything in the best way by staying focused and positive. She would provide a great contribution to any team.
Credentials
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IT Service Desk: Customer Service Fundamentals
LinkedInJan, 2020- Oct, 2024 -
ITIL 2011 (V3)
LinkedInJan, 2020- Oct, 2024 -
Jira Service Desk
LinkedInJan, 2020- Oct, 2024 -
Lean Six Sigma Foundations
LinkedInJan, 2020- Oct, 2024 -
ITIL® V4 Foundation
PeopleCert
Experience
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European Commodity Clearing AG
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Germany
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Financial Services
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100 - 200 Employee
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Anwendungsmanager
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Aug 2021 - Present
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Modis
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Switzerland
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IT Services and IT Consulting
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700 & Above Employee
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Servicedesk-Analyst
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Jun 2020 - Jun 2021
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United States
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Restaurants
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1 - 100 Employee
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Maternity leave
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Apr 2019 - Jun 2020
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Wirecard
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Germany
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Financial Services
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400 - 500 Employee
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Customer Service Representative
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Feb 2018 - 2019
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TAS AG
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Germany
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Public Relations and Communications Services
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1 - 100 Employee
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Customer Service Representative LEGO project
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Nov 2017 - Mar 2018
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IBM
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IT Services and IT Consulting
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1 - 100 Employee
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IT Support Specialist
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Aug 2013 - Sep 2017
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Genpact
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United States
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Insurance
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1 - 100 Employee
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Help Desk Specialist
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Feb 2013 - Aug 2013
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Telecom Italia Information Technology (TI.IT) s.r.l.
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Italy
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IT Services and IT Consulting
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300 - 400 Employee
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Telemarketing customer service operator for Telecom /Vodafone Italia
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Feb 2011 - Feb 2013
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Education
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Tudor Arghezi National College
Accounting and Finance -
Universitatea „Constantin Brâncuși” din Târgu-Jiu
Bachelor's degree, University of Law and Letter