Dale True Jr.

Account Manager at IT360
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Contact Information
Location
US
Languages
  • Spanish -
  • English -

Topline Score

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5.0

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Joe Kraft

Dale is one of the hardest working, client focused account managers I've had the pleasure to work with. He strives to provide the best possible solution and service to our clients to ensure their happiness. He also has the rare ability to interact well at a technical level with our development and services teams to ensure that our solution fits what the client needs.

Corey Moodie

Dale is a hard working professional with sincere care for his clients. He is concerned and respectful to client's needs and always creates a positive work environment. Dale always has a clear vision of opportunity and potential for his clients and makes sure their goals are met.

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Credentials

  • Cisco Sales Expert
    Cisco Systems, Inc.
  • VMware Sales Professional 5
    VMware, Inc.

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Account Manager
      • May 2013 - Present
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Account Executive
      • Apr 2009 - Mar 2013

      Account Executive - Business Development, Strategy and Account Management Account Executive - Business Development, Strategy and Account Management

    • United States
    • Individual and Family Services
    • Account Executive
      • May 2008 - Apr 2009

      Account Executive – IT Services Division Grew sales and profits in assigned territory by developing business at new customer locations Developed account strategies to maintain and grow existing account revenue, profitability and customer satisfaction Maintained client relationships and business through customer appointments, regular follow-up, contract renewals/modifications as necessary Developed and presented effective proposals based on the customer’s needs bringing value and solving their business needs using a consultative selling methodology

    • Alliance Program Coordinator
      • Jul 2005 - May 2008

       Coordinated the recruitment and service management of Authorized Service Providers (ASP) throughout the US, Canada, and Latin America. Negotiated prices for individual projects and staffing with third-party contractors Served as support for business to business sales calls, proposal development, contract renewals and cost analysis Responsible for process documentation and training of Service Desk team members regarding Authorized Service Provider Program Responsible for development and reporting of monthly performance charts Translation of service documents from English to Spanish and vice versa for ATS FMS Division (Factory Maintenance Services)

Education

  • Robert Morris University - Illinois
    AAS, Computer Network Specialist
    2001 - 2003
  • University of Illinois Springfield
    Leadership Academy (Oct 2006)
  • Rockford Boylan

Community

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