Experience

ISW
• Australia
• IT Services and IT Consulting
• 1 - 100 Employee
• Senior Software Engineer

  • Jul 2019 - Present


Independent Consultant

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Software Development Engineer

  • Oct 2015 - Dec 2018

  Providing IT solutions through needs analysis, application design, software development, technical documentation, end user training, application troubleshooting, and Domino server administration. Responsibilities: • Maintain and enhance the complex application suite of a multinational property developer • Create and support Notes users, provide second-level support for client configurations • Support restoration of mail, applications, and specific documents on request • Analyse requirements to produce specifications, development plan, and user documentation • Support migration of Notes mail to Google Apps • User Application Support (Helpdesk) Show less



Agfa Gevaert Ltd

• New Zealand
• Machinery Manufacturing

• IBM Notes Solutions and Domino Server Administration

  • Jul 2001 - Sep 2015

  Responsibilities: • Oversaw and maintained Domino servers for Asia Pacific region, including install, manage, troubleshoot, decommission, and advisory to requirements planning. • Managed the design, development, delivery, and post-implementation support of custom Notes applications. Directed all activities and functions related to the integration of SQL Server and DB2/400 data into IBM Lotus Notes applications. • Provided 2nd level and 3rd level IBM Notes and Domino support for the service desk. • Maintained and enhanced the legacy MS-Access and MS-SQL Server data warehouse applications. • Composed detailed application and IT process documentation. Achievements: • Enabled rapid deployment of Notes applications across nine regions, (different countries, cultures, or languages) by documenting programming standards and creating reusable library components. • Developed workflow applications with consistent look and feel and standardized behaviours. Thus enabling ease of user adoption and facilitating support. • Defined and met all KPI's regarding incident response to user timeframes within service level agreements for the last five years of implementation. • Delivered more organised, responsive, and effective service through the development of critical incident response processing. Show less



Workflow Pty Ltd

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• Software Development Manager

  • Jul 1999 - Jun 2001

  Responsibilities: • Seek out new consulting opportunities. • Manage delivery of projects to clients. • Establish and maintain client relationships. • Research new technologies & techniques. • Contribute to corporate strategy. Achievements: • Creation of an IBM Notes based programming standards framework helped to make source code more accessible between developers, enhancing both speed of coding and reliability of the finished product. • Initiated and built reusable library routines for Lotus Notes enabling repetitive code and commonly used functions to be quickly implemented. Common code sections e.g. UI build/validate could be completed with 50% reduction of effort (time) • Implement and maintain a Salesforce Automation application for a major Australian airline. Show less



ASECS

• Spain
• Software Development

• Lotus Notes and Domino Specialist

  • Aug 1998 - Jul 1999

  Responsibilities: • Contribute to high level application design and implementation strategy • Research emerging technologies • Lotus Notes application maintenance • Develop programming standards framework • Develop globalisation standards for Notes based applications. • AS/400 Installation, support, maintenance and training • PC hardware and software support. Achievements: • Contributed to a client-server general insurance system • Integration of a HTML UI into IBM Notes forms. This prototype was intended to bridge the gap with clients who already had a claims system in IBM Notes and provided a "quick win" to demonstrate to the customer. • Create a soft-coded multi-lingual lookup table system in IBM Notes to reduced coding complexity for tables having language specific display. Show less



PMSC Asia Pacific

• Programmer Analyst, Systems Programmer, Team Leader

  • 1988 - Jul 1998

  Responsibilities: • Client customisation of the INSURE/90 general insurance product • Support of the CREATE/90 framework and the CLS Research laser printing solutions. • Maintenance and development of the CREATE/90 frameworks and CC3 change control systems. • Training new staff in AS/400 technology, CL programming, CREATE/90 frameworks. • Mentoring RPG programmers using the CREATE/90 frameworks. • AS/400 Installation, support, and maintenance • PC hardware and software support • Help desk role for the CREATE/90 frameworks and CC3 change control system. • Smalltalk programmer and team leader for Client System and Common Parts (InsurePlus project). • Smalltalk programmer with the PMSC Series-3 billing project. • System programming: MI assembler programming, writing system commands, creating solutions for specialist needs such as converting between AS/400 word processing and Microsoft Word. • Performance tuning a customer AS/400 to verify the scalability and suitability of INSURE/90. Achievements: • Design and code the client system for the InsurePlus prototype. • Substantial input to design and coding of the n-tier AS/400 based source change management and object synchronisation system, significantly reducing the development resources required on a customer site to implement updates of INSURE/90. • Systems utilities developed in MI assembler (for system monitoring, user auditing, data compression, etc). Created prior to the availability of AS/400 system API's. This delivered a competitive advantage over other ISV's that did not have access to similar tools. Show less