Dale Cox MIAT
Monitor at Considerate Constructors Scheme- Claim this Profile
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Bio
David Palmer-Smith
I have had the good fortune and pleasure of working with Dale over a number of years. Firstly we were both working as Stream Leaders on the implementation of a new ERP system. I found Dale to be focused on the objectives for both his own Sales stream, but also showed great understanding and support for the associated streams and the need for all of the team to succeed if the project was to succeed. After the very successful implementation of the system Dale became the Customer Service Manager and I became one of his direct reports. Again I found Dale to be very personable, supportive, insightful and knowledgeable regarding both the needs of the business and the team. I therefore have no hesitation in recommending Dale as a highly skilled and effective leader and team player.
Dominic Baker
I worked with Dale on a few projects at Lafarge Cement, including a customer experience programme and management reporting tool implementation. Dale is always well-informed on his topic/brief and shares his knowledge readily. What always strikes me about Dale is that he always addresses the issues at hand in a straight-forward and accurate fashion - if Dale doesn't know, he finds out. Dale is adept at working in a project team and seems to have mastered the skills of speaking up on critical points, but listening and adapting his approach when the situation calls for it (skills are vital for project success, in my view). In summary, Dale was often the "go-to" person for a range of topics, whether within a project or in day-to-day operations. Finally, Dale is a good guy and always a pleasure to spend time with.
David Palmer-Smith
I have had the good fortune and pleasure of working with Dale over a number of years. Firstly we were both working as Stream Leaders on the implementation of a new ERP system. I found Dale to be focused on the objectives for both his own Sales stream, but also showed great understanding and support for the associated streams and the need for all of the team to succeed if the project was to succeed. After the very successful implementation of the system Dale became the Customer Service Manager and I became one of his direct reports. Again I found Dale to be very personable, supportive, insightful and knowledgeable regarding both the needs of the business and the team. I therefore have no hesitation in recommending Dale as a highly skilled and effective leader and team player.
Dominic Baker
I worked with Dale on a few projects at Lafarge Cement, including a customer experience programme and management reporting tool implementation. Dale is always well-informed on his topic/brief and shares his knowledge readily. What always strikes me about Dale is that he always addresses the issues at hand in a straight-forward and accurate fashion - if Dale doesn't know, he finds out. Dale is adept at working in a project team and seems to have mastered the skills of speaking up on critical points, but listening and adapting his approach when the situation calls for it (skills are vital for project success, in my view). In summary, Dale was often the "go-to" person for a range of topics, whether within a project or in day-to-day operations. Finally, Dale is a good guy and always a pleasure to spend time with.
David Palmer-Smith
I have had the good fortune and pleasure of working with Dale over a number of years. Firstly we were both working as Stream Leaders on the implementation of a new ERP system. I found Dale to be focused on the objectives for both his own Sales stream, but also showed great understanding and support for the associated streams and the need for all of the team to succeed if the project was to succeed. After the very successful implementation of the system Dale became the Customer Service Manager and I became one of his direct reports. Again I found Dale to be very personable, supportive, insightful and knowledgeable regarding both the needs of the business and the team. I therefore have no hesitation in recommending Dale as a highly skilled and effective leader and team player.
Dominic Baker
I worked with Dale on a few projects at Lafarge Cement, including a customer experience programme and management reporting tool implementation. Dale is always well-informed on his topic/brief and shares his knowledge readily. What always strikes me about Dale is that he always addresses the issues at hand in a straight-forward and accurate fashion - if Dale doesn't know, he finds out. Dale is adept at working in a project team and seems to have mastered the skills of speaking up on critical points, but listening and adapting his approach when the situation calls for it (skills are vital for project success, in my view). In summary, Dale was often the "go-to" person for a range of topics, whether within a project or in day-to-day operations. Finally, Dale is a good guy and always a pleasure to spend time with.
David Palmer-Smith
I have had the good fortune and pleasure of working with Dale over a number of years. Firstly we were both working as Stream Leaders on the implementation of a new ERP system. I found Dale to be focused on the objectives for both his own Sales stream, but also showed great understanding and support for the associated streams and the need for all of the team to succeed if the project was to succeed. After the very successful implementation of the system Dale became the Customer Service Manager and I became one of his direct reports. Again I found Dale to be very personable, supportive, insightful and knowledgeable regarding both the needs of the business and the team. I therefore have no hesitation in recommending Dale as a highly skilled and effective leader and team player.
Dominic Baker
I worked with Dale on a few projects at Lafarge Cement, including a customer experience programme and management reporting tool implementation. Dale is always well-informed on his topic/brief and shares his knowledge readily. What always strikes me about Dale is that he always addresses the issues at hand in a straight-forward and accurate fashion - if Dale doesn't know, he finds out. Dale is adept at working in a project team and seems to have mastered the skills of speaking up on critical points, but listening and adapting his approach when the situation calls for it (skills are vital for project success, in my view). In summary, Dale was often the "go-to" person for a range of topics, whether within a project or in day-to-day operations. Finally, Dale is a good guy and always a pleasure to spend time with.
Experience
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Considerate Constructors Scheme
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United Kingdom
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Construction
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1 - 100 Employee
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Monitor
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Sep 2021 - Present
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NEWGATE (NEWARK) LIMITED
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United Kingdom
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Security and Investigations
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1 - 100 Employee
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Sales Manager
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Sep 2020 - Apr 2021
Responsible for the sales team and sales and marketing activities. Responsible for the sales team and sales and marketing activities.
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PDC Synergy Limited
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United Kingdom
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Owner / Director
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Mar 2019 - Sep 2020
Available on an intermin, retained or project basis. Available on an intermin, retained or project basis.
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Aggregate Industries UK
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United Kingdom
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Construction
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700 & Above Employee
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Project Manager
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Sep 2018 - Mar 2019
Implementing Salesforce into UK cement business delivering robust sales force effectiveness tool.
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Customer Service Manager - Cementitious UK & Ireland
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Sep 2016 - Sep 2018
Lead the implementation of customer experience management (CXM) into the business, dramatically improving the net promoter score (NPS) from 40 to 52 in twelve months.Championed the implementation of delivery site safety surveys to ensure drivers, customers and public protected from HS&E hazards.
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O2C Country Workstream Lead
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Feb 2016 - Aug 2016
Lead UK order to cash team and implemented SAP, the LafargeHolicim Group standard, into the UK cement business.
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Evolve
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Consultant
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Apr 2014 - Jan 2016
Project managed business analysis and vendor selection process for UK's largest aggregate merchant & bagging operator- GRS Project managed business process gap analysis and business solution comparison for Breedon Aggregates Project managed business analysis and vendor selection process for UK's largest aggregate merchant & bagging operator- GRS Project managed business process gap analysis and business solution comparison for Breedon Aggregates
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Breedon Group plc
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United Kingdom
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Wholesale Building Materials
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700 & Above Employee
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Consultant
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Feb 2013 - Dec 2013
Completed strategic asset review rationalizing plant network from 172 plants to 159 saving £260k operational cost and realising £650k freehold value. Increased vertically integrated aggregate usage form 6% to 25%, a £6m improvement to the business Completed strategic asset review rationalizing plant network from 172 plants to 159 saving £260k operational cost and realising £650k freehold value. Increased vertically integrated aggregate usage form 6% to 25%, a £6m improvement to the business
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Consulting
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Southwell
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Management Consultant (Contract)
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Dec 2011 - Feb 2013
• Contracted to VTEQ Ltd and Ranscor • Contracted to VTEQ Ltd and Ranscor
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Holcim
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Switzerland
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Wholesale Building Materials
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700 & Above Employee
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Head of Performance & Continuous Improvement
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Dec 2010 - Dec 2011
Consolidated two business environmental management systems to a single system to secure significant savings and efficiencies.
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National Marketing Manager
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Jan 2008 - Nov 2010
•Developed marketing approach and strategy to deliver product solutions increasinf speciality product sales from 8% to 30% (£3.8m improvement).
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Business Project Manager
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Dec 2006 - Feb 2008
•Standardisation of business processes across Canada, USA and Europe to deliver standard Group ERP solution for emerging markets.
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Commercial Manager
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Nov 2001 - Dec 2006
•Implemented a performance management framework.•Major change management project to centralise customer facing business functions and back office functions into a single company headquarters, recruiting and training new staff through the transition, whilst delivering the budget.
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Sales Manager
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Dec 1999 - Nov 2001
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Team Leader
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Nov 1997 - Dec 1999
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Internal Account Representative
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Jun 1997 - Nov 1997
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External Account Representative
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Jan 1994 - Jun 1997
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Corporate Services Group, LLC.
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Business Consulting and Services
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1 - 100 Employee
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Contracts Controller (ABC Contracts)
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Mar 1993 - Jan 1994
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CEMEX
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Mexico
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Wholesale Building Materials
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700 & Above Employee
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Graduate Management Trainee (RMC)
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Oct 1988 - Dec 1992
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Altrad RMD Kwikform
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United Kingdom
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Construction
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500 - 600 Employee
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Slipform Operator (Douglas Specialist Contractors)
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Jun 1988 - Sep 1988
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bp
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United Kingdom
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Oil and Gas
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700 & Above Employee
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Work Experience
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Aug 1986 - Sep 1987
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Education
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1992 - 1994
The Open University
Professional Certificate In Management, Business Administration and Management, General -
1985 - 1988
The Nottingham Trent University
HND, Physical Sciences -
1985 - 1988
Nottingham Trent University
HND Physical Sciences
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