Learning and Development Consultant

• Feb 2022 - Present

Lead Coach

• Jan 2021 - Present

Results coaching freeing people of unwanted emotional and habitual reactions, to positively impact their work and relationships. Areas of focus - Anger - Anxiety - Phobias Results coaching freeing people of unwanted emotional and habitual reactions, to positively impact their work and relationships. Areas of focus - Anger - Anxiety - Phobias

Client Services Manager

• Jan 2020 - Jan 2022

● Coordinating and mentoring in NLP, Hypnosis and Sale training courses ● Assisted in company transition to working fully online and live/online hybrid courses. ● Leading B2C sales from initial contact to closure. Revenue generated: £255,000 Jan 2021 – Dec 2021 £179,000 Jan 2020 – Dec 2020 ● Coordinating and mentoring in NLP, Hypnosis and Sale training courses ● Assisted in company transition to working fully online and live/online hybrid courses. ● Leading B2C sales from initial contact to closure. Revenue generated: £255,000 Jan 2021 – Dec 2021 £179,000 Jan 2020 – Dec 2020

Training & Development Team Leader

• Jan 2014 - Sep 2019

Working with Consultants and Managers to insure acquisition of skill, to reduce time to bill and increase SPH. Maximising ROI by identify root cause and creating solutions by tailoring coaching.● Training Recruiters to consistently reach a monthly SPH of £20,000 within the 1st year. ● Delivering Training, on desk coaching and 1-on-1 sessions.● Reporting to Directors, CEO and stakeholders for content creation and training needs.● Using analytics to solve route cause issues through the use of KPIs, GAP analysis, 5 whys and SWOT.

Resourcer

• Jul 2013 - Dec 2013

Conducted 180° Recruitment in English, German and Spanish● Use of Consultative and Benefits selling to activate interest from Clients and Candidates● Used skills hunting, advanced search and advertising to cover role on average in 24 hours.● Finding niche professionals within the medical device, pharmaceutical and automotive Industries.

Suncare Sales Advisor

• May 2012 - Jun 2013

Working in 3 & 4 star Hotels presenting a product pitch to holiday makers and then proactively approaching clients about their skin health and tanning needs. ● F2F consultative Selling to clients in English, German, Spanish and French Speakers. ● Sales of Sunscreen of €8000 per month week. Working in 3 & 4 star Hotels presenting a product pitch to holiday makers and then proactively approaching clients about their skin health and tanning needs. ● F2F consultative Selling to clients in English, German, Spanish and French Speakers. ● Sales of Sunscreen of €8000 per month week.

Hall Warden

• Sep 2011 - May 2012

- Assisted first years resolve any problems they may have personal or otherwise. - Networking skills: Worked with multiple departments within the University to help create the idea University atmosphere for the first years. - Assisted first years resolve any problems they may have personal or otherwise. - Networking skills: Worked with multiple departments within the University to help create the idea University atmosphere for the first years.

Sales Assistant

• Nov 2006 - Oct 2010

- Customer service skills: Helped and advised customers on their camping and outdoor needs. - Problem solving skills: Remerchandising the store to the company’s demands and needs. - Customer service skills: Helped and advised customers on their camping and outdoor needs. - Problem solving skills: Remerchandising the store to the company’s demands and needs.

Assisstant Site Manager

• Nov 2007 - Aug 2008

- Responsible for site security. - Maintained and dealt with general upkeep of school ground. - Managed on site Contractors. - Responsible for site security. - Maintained and dealt with general upkeep of school ground. - Managed on site Contractors.