Dale Prochno

Production Planner / Buyer at CTB, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
IN

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Experience

    • United States
    • Farming
    • 100 - 200 Employee
    • Production Planner / Buyer
      • Jan 2021 - Present
    • United States
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Inside Sales and Service Rep
      • Nov 2016 - Dec 2020

      I am currently employed by Ingersoll Rand as an "Inside Sales & Service Rep". I have continued to enjoy my time with IR and am continually learning new things about the industry. My day to day tasks include: -Answer phone calls to assist customer with purchasing of compressor parts -Quickly and accurately processing of customer orders -Escalate customer complaints by working with order management to resolve customer issues -Provide technical support to customers -Sell/Size "small reciprocating / small rotary" air compressors -Exercise negotiation skills with customers -Discuss ideal system setup for "small reciprocating / small rotary" air compressors -Manage inventory levels of our stock -Handle all shipping and receiving operations -Help "walk-ins" with their needs -Assist technicians with technical parts look-up on bigger service jobs -Handle administrative tasks, issuing credits on returns, account setups, making accounts tax exempt, sending invoices for paid products/services, helping resolve payment issues

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Job Coach
      • Jan 2016 - Jun 2016

      Execute a successful work team by: -Leading by example -Train/coach students in manufacturing environment -Create a culture that encourages hard work -Empower students to develop job skills -Coordinate with managers of the employer's work site of tasks that need to be completed Execute a successful work team by: -Leading by example -Train/coach students in manufacturing environment -Create a culture that encourages hard work -Empower students to develop job skills -Coordinate with managers of the employer's work site of tasks that need to be completed

    • United States
    • Motor Vehicle Manufacturing
    • 200 - 300 Employee
    • Warehouse Associate
      • May 2014 - Aug 2014

      My third summer at Heartland RV consisted of the same responsibilities as my previous summers but included:-Improve space management, inventory, and work environment by projects assigned by warehouse supervisor-Displayed integrity by working independently to accomplish tasks that were given-Acquired valuable experience with ERP software-Assisted receiving department and helped organize materials -Displayed versatility and willingness to switch between different departments in warehouse

    • Warehouse associate
      • May 2012 - Aug 2014

    • Warehouse Associate
      • May 2013 - Aug 2013

      My second summer returning to Heartland I had the same responsibilities as a shipping clerk but also included:-Accurately picked orders for shipment-Packaged items for shipment

    • Shipping Clerk
      • May 2012 - Aug 2012

      My first summer at Heartland RV as a "Shipping Clerk". My job consisted of:-Accurately processing orders for shipment-Quickly tagging and loading packages on appropriate trailer-Fill out customs documentation for out of country shipments

    • United States
    • Retail Groceries
    • Customer Service Clerk
      • May 2011 - Aug 2011

      After my freshman year of college I came back to work at Martin's for the summer. My responsibilities consisted of the same from my previous time at Martin's. After my freshman year of college I came back to work at Martin's for the summer. My responsibilities consisted of the same from my previous time at Martin's.

    • Customer Service Clerk
      • May 2009 - Aug 2010

      Worked at grocery store as a customer service clerk starting my junior year of high school till I graduated. Provided satisfactory customer service by: -Assist customer with locating particular sale items -Package items into bags -Help load customer's car with groceries -Stock and face shelves to improve store look more presentable Worked at grocery store as a customer service clerk starting my junior year of high school till I graduated. Provided satisfactory customer service by: -Assist customer with locating particular sale items -Package items into bags -Help load customer's car with groceries -Stock and face shelves to improve store look more presentable

Education

  • Bethel College
    Bachelor of Arts, Liberal Studies; General Studies
    2012 - 2015
  • Bethel College - Company
    Liberal Studies (General Studies), Liberal Arts and Sciences/Liberal Studies
    2012 - 2015

Community

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