Dale Prochno
Production Planner / Buyer at CTB, Inc.- Claim this Profile
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Bio
Experience
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CTB, Inc.
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United States
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Farming
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100 - 200 Employee
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Production Planner / Buyer
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Jan 2021 - Present
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Ingersoll Rand
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United States
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Industrial Machinery Manufacturing
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700 & Above Employee
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Inside Sales and Service Rep
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Nov 2016 - Dec 2020
I am currently employed by Ingersoll Rand as an "Inside Sales & Service Rep". I have continued to enjoy my time with IR and am continually learning new things about the industry. My day to day tasks include: -Answer phone calls to assist customer with purchasing of compressor parts -Quickly and accurately processing of customer orders -Escalate customer complaints by working with order management to resolve customer issues -Provide technical support to customers -Sell/Size "small reciprocating / small rotary" air compressors -Exercise negotiation skills with customers -Discuss ideal system setup for "small reciprocating / small rotary" air compressors -Manage inventory levels of our stock -Handle all shipping and receiving operations -Help "walk-ins" with their needs -Assist technicians with technical parts look-up on bigger service jobs -Handle administrative tasks, issuing credits on returns, account setups, making accounts tax exempt, sending invoices for paid products/services, helping resolve payment issues
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The Crossing Education Center
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United States
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Education Administration Programs
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1 - 100 Employee
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Job Coach
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Jan 2016 - Jun 2016
Execute a successful work team by: -Leading by example -Train/coach students in manufacturing environment -Create a culture that encourages hard work -Empower students to develop job skills -Coordinate with managers of the employer's work site of tasks that need to be completed Execute a successful work team by: -Leading by example -Train/coach students in manufacturing environment -Create a culture that encourages hard work -Empower students to develop job skills -Coordinate with managers of the employer's work site of tasks that need to be completed
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Heartland RV
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United States
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Motor Vehicle Manufacturing
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200 - 300 Employee
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Warehouse Associate
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May 2014 - Aug 2014
My third summer at Heartland RV consisted of the same responsibilities as my previous summers but included:-Improve space management, inventory, and work environment by projects assigned by warehouse supervisor-Displayed integrity by working independently to accomplish tasks that were given-Acquired valuable experience with ERP software-Assisted receiving department and helped organize materials -Displayed versatility and willingness to switch between different departments in warehouse
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Warehouse associate
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May 2012 - Aug 2014
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Warehouse Associate
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May 2013 - Aug 2013
My second summer returning to Heartland I had the same responsibilities as a shipping clerk but also included:-Accurately picked orders for shipment-Packaged items for shipment
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Shipping Clerk
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May 2012 - Aug 2012
My first summer at Heartland RV as a "Shipping Clerk". My job consisted of:-Accurately processing orders for shipment-Quickly tagging and loading packages on appropriate trailer-Fill out customs documentation for out of country shipments
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Martin's Supermarket
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United States
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Retail Groceries
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Customer Service Clerk
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May 2011 - Aug 2011
After my freshman year of college I came back to work at Martin's for the summer. My responsibilities consisted of the same from my previous time at Martin's. After my freshman year of college I came back to work at Martin's for the summer. My responsibilities consisted of the same from my previous time at Martin's.
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Customer Service Clerk
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May 2009 - Aug 2010
Worked at grocery store as a customer service clerk starting my junior year of high school till I graduated. Provided satisfactory customer service by: -Assist customer with locating particular sale items -Package items into bags -Help load customer's car with groceries -Stock and face shelves to improve store look more presentable Worked at grocery store as a customer service clerk starting my junior year of high school till I graduated. Provided satisfactory customer service by: -Assist customer with locating particular sale items -Package items into bags -Help load customer's car with groceries -Stock and face shelves to improve store look more presentable
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Education
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Bethel College
Bachelor of Arts, Liberal Studies; General Studies -
Bethel College - Company
Liberal Studies (General Studies), Liberal Arts and Sciences/Liberal Studies