Experience

Treat

• United States
• Wellness and Fitness Services

• DevOps Engineer

  • Nov 2021 - Present

  Portland, Oregon, United States



The Standard

• United States
• Financial Services
• 700 & Above Employee

• DevSecOps Engineer

  • Jul 2020 - Nov 2021

  Portland, Oregon, United States



ImageWare Systems, Inc.

• IT and DevOps

  • 2004 - Jul 2020

  Portland, Oregon Area Established and managed information-security programs and baseline computer usage. Set budgets for hardware and software for all departments. Oversaw companywide efforts to identify and evaluate all critical systems. Designed and implement security processes, procedures and perform cost benefit analysis on all recommended strategies. Created and maintained backup procedures. Managed phone systems connecting multiple offices. Played a key role to help bring to market ImageWare’s Biometric… Show more Established and managed information-security programs and baseline computer usage. Set budgets for hardware and software for all departments. Oversaw companywide efforts to identify and evaluate all critical systems. Designed and implement security processes, procedures and perform cost benefit analysis on all recommended strategies. Created and maintained backup procedures. Managed phone systems connecting multiple offices. Played a key role to help bring to market ImageWare’s Biometric Engine (a biometrics-based search platform), which won BiometriTech Magazine’s “Product of the Year” award in 2004. Show less



Hewlett-Packard

• United States
• Information Technology & Services
• 300 - 400 Employee

• Field Engineer III

  • 2001 - 2004

  Concord, California Performed installations, maintenance, and repairs on customer equipment working primarily on site. Determined site and equipment requirements; outlined interdependencies. Understood customer goals; identified consequences of various solutions. Developed project plans, installation plans, and escalation plans. Configured system hardware, software and network components. Assembled and integrated system/product, and verified system/product operation. Used proactive monitoring procedures to… Show more Performed installations, maintenance, and repairs on customer equipment working primarily on site. Determined site and equipment requirements; outlined interdependencies. Understood customer goals; identified consequences of various solutions. Developed project plans, installation plans, and escalation plans. Configured system hardware, software and network components. Assembled and integrated system/product, and verified system/product operation. Used proactive monitoring procedures to identify problem prevention opportunities. Provided customer with overview of installation activity, site-specific information and access to appropriate contacts. Maintained a high level of customer satisfaction by clarifying customer needs and ensuring that they were met. Handled customer-relation problems promptly and appropriately, escalated issues according to established procedures Show less



Bank of America

• United States
• Banking
• 700 & Above Employee

• Technician II

  • 1999 - 2001

  San Francisco Bay Area Large project technical lead. Extensive PC hardware troubleshooting. Maintained various HP laser and DeskJet printers. Provided preventive maintenance and repair of Pitney Bowes and Cannon fax machines. Maintained network configurations containing Ethernet and Token Ring architectures. Remote access user application installations. Upgraded and installs on various computer platforms.



Dimension One Spas

• Manufacturing
• 1 - 100 Employee

• Assistant Administrator

  • 1998 - 1999

  Vista, CA Desktop Support for 50+ users. Diagnostic and repair of computer hardware and software. Installation and maintenance of Ethernet and token ring networking systems. Maintained 50+ computer network in a two person IT department. Cisco Router Installation and Configuration. Network Administration. NT Server 4/2000 and Proxy Implementation and maintenance. Documenting SQL databases.