Dale Miller
Director of Operations at The Library Store- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Washington, Illinois, United States, US
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Experience
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The Library Store
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Retail
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1 - 100 Employee
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Director of Operations
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Dec 2013 - Present
Management of all IT and Customer Service staff and functions. Develops and implements strategies to strengthen customer loyalty and increase customer contact. Integrates IT capabilities which empowers staff to provide comprehensive service from a single point of contact.Responsible for projecting and implementing IT needs and solutions. Maintain positive vendor relations and leverage these relationships to ensure a competitive advantage for TLS.
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IT Director
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Sep 2009 - Dec 2013
Responsible for management of all IT services. This includes forecasting needs, planning direction, overseeing expenditures, implementing and maintaining IT systems.
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Peoria County Government
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United States
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Government Administration
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100 - 200 Employee
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Business Analyst II
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Jan 2008 - Sep 2009
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Designware Systems, Inc.
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Internet Publishing
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Consultant / Owner
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Apr 2001 - Jan 2008
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Texas A&M Research Foundation
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United States
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Higher Education
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MIS Manager
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1988 - 1991
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Education
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Illinois State University
Bachelor of Science, Computer Science -
Illinois Central College
Associates, Business Systems
Community
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