Experience

Great Floors

• United States
• Construction
• 200 - 300 Employee

• Project Coordinator

  • Dec 2019 - Present

  I am a flooring specialist working for Great Floors. I coordinate projects to help customers make informed choices on the best materials to install in their homes. And either help them with their purposes, or work with my team to organize installs. A Great Home starts with Great Floors.



Buffalo Wild Wings

• United States
• Restaurants
• 700 & Above Employee

• General Manager

  • Mar 2017 - Jun 2018

  Kenenwick WA



Red Robin

• United States
• Restaurants
• 700 & Above Employee

• Assistant General Manager

  • Mar 2016 - Nov 2016

  Richland/Kennewick/Pasco, Washington Area



PF Changs

• Operating Partner

  • Jan 2016 - Mar 2016

  Mission Viejo California



Alshaya Group

• Kuwait
• Retail
• 700 & Above Employee

• Restaurant Generan Manager

  • Jan 2013 - Oct 2015

  PF Changs As Store Manager in two separate locations (Dubai Mall and Mall of the Emirates) I have overseen the operations of both stores. In this time I have built upon our brand standard, as well increased efficiency in our service standard. During my role as Store Manager in both locations the brand has been nominated for four, and won two separate awards in the UAE for both Casual Dining and Asian Restaurant. Under my supervision my store has achieved the highest daily, weekly and monthly… Show more As Store Manager in two separate locations (Dubai Mall and Mall of the Emirates) I have overseen the operations of both stores. In this time I have built upon our brand standard, as well increased efficiency in our service standard. During my role as Store Manager in both locations the brand has been nominated for four, and won two separate awards in the UAE for both Casual Dining and Asian Restaurant. Under my supervision my store has achieved the highest daily, weekly and monthly sales with the brand worldwide. I have facilitated steady year over year growth in both sales and guest count. Since taking over my position my team has consistently run steady controls in CoS and other overheads. Setting systems in place that have allowed forward thinking and planning, organizing that has been essential in anticipating business trends. I have overseen the brand training store in this market, trained and/overseen the development of all but two of my peers within the UAE, and the training of nearly all of the Managers and Supervisors over the last three years. This also extends to brand training of Chefs in the market, coordinating with my Executive Chef to drive the Brand's culture and standards.

• Assistant Store Manager

  • Oct 2010 - Jan 2013

  PF Changs As AGM of two different locations I oversaw direct operations for my store manager. My main roles were to ensure smooth shifts, as well as staff and guest satisfaction. During this time, the stores I worked in saw a significant increase in sales, as well as two separate awards given to my brand. One for best Casual Dining Restaurant in Dubai, as well as best Asian Restaurant in the UAE.



PF Changs China Bistro

• International Server Trainer

  • Dec 2008 - Oct 2010

  Richland/Kennewick/Pasco, Washington Area Roles and Responsibilities during regular operations was a Server Trainer, where I oversaw 80% of all staff training over the period of a year, installing brand and menu knowledge and culture to new team members. This focused on anticipatory service, taking care of the guest before they ask. As an International Trainer I was chosen by the brand to open the first PF Changs in the UAE, where myself and the team I was part of was instrumental in training and imparting brand standards and… Show more Roles and Responsibilities during regular operations was a Server Trainer, where I oversaw 80% of all staff training over the period of a year, installing brand and menu knowledge and culture to new team members. This focused on anticipatory service, taking care of the guest before they ask. As an International Trainer I was chosen by the brand to open the first PF Changs in the UAE, where myself and the team I was part of was instrumental in training and imparting brand standards and culture to the team. It was from here I was recruited to my next job. Show less



Red Robin

• United States
• Restaurants
• 700 & Above Employee

• Certified Designated Trainer, FoH and BoH, Mid Manager

  • Jul 1996 - Dec 2008

  Richland/Kennewick/Pasco, Washington Area Designated and certified trainer in both Front of Back of the House. Responsible for training staff in prep and kitchen (both Hot and Cold sides). As well as training both Expeditors and Trainers. For two years I acted as a Mid-Manager for the store, overseeing day to day shift management to allow senior management more time to focus on overall Operational Of the Store