Dale Gow

Chief Information Officer (CIO) at Montana Legislative Branch
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Contact Information
us****@****om
(386) 825-5501
Location
Helena, Montana, United States, US

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Credentials

  • Cisco Certified Network Associate Voice (CCNA)
    Cisco
  • CompTIA A+
    CompTIA
  • CompTIA Network+
    CompTIA
  • CompTIA Security+
    CompTIA
  • ITIL V3 Certification
    Global Knowledge
  • Information System Security Certification
    Colorado Technical University
  • Information Systems Security Management Certification
    Colorado Technical University
  • Project Management Certification
    Colorado Technical University
  • Security Certification & Accreditation
    Colorado Technical University

Experience

    • United States
    • Legislative Offices
    • 1 - 100 Employee
    • Chief Information Officer (CIO)
      • Sep 2013 - Present

      • Promoted to CxO-level technology role, serving as a member of the operational leadership team and tasked with meeting the communications and IT infrastructure needs of 350 state legislators/staff • Lead a team of 30 skilled technical and communication staff, providing day-to-day supervision, motivation, and mentoring to maximize retention and improve both individual and team performance • Drive project management and delivery efforts for complex multi-million-dollar infrastructure and… Show more • Promoted to CxO-level technology role, serving as a member of the operational leadership team and tasked with meeting the communications and IT infrastructure needs of 350 state legislators/staff • Lead a team of 30 skilled technical and communication staff, providing day-to-day supervision, motivation, and mentoring to maximize retention and improve both individual and team performance • Drive project management and delivery efforts for complex multi-million-dollar infrastructure and application projects, ensuring completion within all assigned time and budget parameters • Hold 24x7x365 network operations responsibility, in addition to leading application development, technical support, and service management functions in a fast-paced, high-availability environment • Manage a $3 million IT plan/budget—establishing short- and long-term roadmaps for all key systems, setting priorities, controlling costs, and allocating resources for greatest impact • Deploy and maintain extremely robust IT security measures to safeguard highly sensitive user data and governmental records, in addition to creating governance structures and overseeing IT auditing • Choreographed IT response to the COVID-19 pandemic, managing emergency CARES act funding to improve audio/video capabilities, expand the website presence, and enable remote voting for legislators

    • Network Operations Manager / Security Officer
      • Feb 2008 - Sep 2013

      • Managed network operations and service desk functions for this state government agency, reporting to the CIO and leading/coaching a 13-member team of engineering and support staff • Monitored performance analytics and IT metrics to analyze the health of the network on an ongoing basis, identifying opportunities for improvement as well as potential gaps/threats to address • Held project management oversight for all network upgrades including Active Directory conversions, remote access… Show more • Managed network operations and service desk functions for this state government agency, reporting to the CIO and leading/coaching a 13-member team of engineering and support staff • Monitored performance analytics and IT metrics to analyze the health of the network on an ongoing basis, identifying opportunities for improvement as well as potential gaps/threats to address • Held project management oversight for all network upgrades including Active Directory conversions, remote access, network hardware/software upgrades, and operating system upgrades • Developed and deployed a new branch-wide security architecture that included hardware/software upgrades, creation of a network perimeter, improved user policies, and other critical measures • Migrated the entire branch network from Novell edir to an independent Active Directory environment and upgraded the network to current core operating systems—all with no lost network downtime

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Deputy Director of Communications
      • Jun 2004 - Apr 2008

      • Managed 220 technicians, civilians, and contractors located across 10 diverse work centers and responsible for providing all network/communications support on a 24x7x365 basis • Successfully managed 22 communications installation projects valued at more than $36.3 million, total, handling all change control and briefing senior leaders on progress, setbacks, and opportunities • Served as primary liaison on a $24 million communications contract, gathering requirements and aligning efforts… Show more • Managed 220 technicians, civilians, and contractors located across 10 diverse work centers and responsible for providing all network/communications support on a 24x7x365 basis • Successfully managed 22 communications installation projects valued at more than $36.3 million, total, handling all change control and briefing senior leaders on progress, setbacks, and opportunities • Served as primary liaison on a $24 million communications contract, gathering requirements and aligning efforts between the Contracting office, Communications squadron, and Comm Services vendor • Designated as Computer Emergency Response Team (CERT) Lead in response to network/security issues, taking point on addressing network intrusions and other potential data breaches • Administered a $10 million operations and maintenance budget, ensuring the base and its 7,700+ personnel maintaining access to safe, secure, and reliable communications capabilities at all times • Managed disaster recovery for the facility, developing, implementing, and routinely testing a series of sophisticated systems to protect IT assets in the wake of natural disasters and/or intentional sabotage Show less • Managed 220 technicians, civilians, and contractors located across 10 diverse work centers and responsible for providing all network/communications support on a 24x7x365 basis • Successfully managed 22 communications installation projects valued at more than $36.3 million, total, handling all change control and briefing senior leaders on progress, setbacks, and opportunities • Served as primary liaison on a $24 million communications contract, gathering requirements and aligning efforts… Show more • Managed 220 technicians, civilians, and contractors located across 10 diverse work centers and responsible for providing all network/communications support on a 24x7x365 basis • Successfully managed 22 communications installation projects valued at more than $36.3 million, total, handling all change control and briefing senior leaders on progress, setbacks, and opportunities • Served as primary liaison on a $24 million communications contract, gathering requirements and aligning efforts between the Contracting office, Communications squadron, and Comm Services vendor • Designated as Computer Emergency Response Team (CERT) Lead in response to network/security issues, taking point on addressing network intrusions and other potential data breaches • Administered a $10 million operations and maintenance budget, ensuring the base and its 7,700+ personnel maintaining access to safe, secure, and reliable communications capabilities at all times • Managed disaster recovery for the facility, developing, implementing, and routinely testing a series of sophisticated systems to protect IT assets in the wake of natural disasters and/or intentional sabotage Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Assistant Professor of Aerospace Studies
      • Jul 2001 - Jun 2004

      • Invited to lead and teach a cadet wing of 330 students, creating syllabi, lesson plans, and tests—and employing both 1:1 and classroom teaching techniques—to teach aerospace-related concepts • Served as department liaison to university faculty/staff and participated in discussions with a diverse variety of stakeholders regarding educational frameworks, admissions, and scholarships • Invited to lead and teach a cadet wing of 330 students, creating syllabi, lesson plans, and tests—and employing both 1:1 and classroom teaching techniques—to teach aerospace-related concepts • Served as department liaison to university faculty/staff and participated in discussions with a diverse variety of stakeholders regarding educational frameworks, admissions, and scholarships

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Military Service (Communications Officer / Major)
      • 1985 - 2001

      Held Top Secret clearance and completed an extensive array of technical and leadership development programs; earned numerous service awards including 2 Meritorious Service Medals; 6 Air Force Commendation Medals; 4 Air Force/Army Achievement Medals; and 1 Military Outstanding Volunteer Service Medal Held Top Secret clearance and completed an extensive array of technical and leadership development programs; earned numerous service awards including 2 Meritorious Service Medals; 6 Air Force Commendation Medals; 4 Air Force/Army Achievement Medals; and 1 Military Outstanding Volunteer Service Medal

Education

  • Colorado Technical University
    Masters Degree, Information Systems, Security
    2004 - 2005
  • Montana State University-Bozeman
    Bachelor's degree, Sociology
    1994 - 1996

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