Dale Cowan

Director of Personnel at North Carolina National Guard
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Contact Information
us****@****om
(386) 825-5501
Location
Raleigh, North Carolina, United States, US

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Experience

    • United States
    • Armed Forces
    • 400 - 500 Employee
    • Director of Personnel
      • Feb 2019 - Present

    • Strategic Plans and Policy Officer
      • Oct 2010 - Jan 2019

      ● Organizational lead and director for Continuous Process Improvement Program● Delivers training, mentoring and guidance to Yellow and Green Belt candidates and trainees within the state Department of Public Safety which includes the National Guard; trained civilians in 2017● Completed and facilitated a LSS DMAIC project reducing the Army Alcohol and Drug Case Processing time from an average of 324 days to 172 days using LSS tools, methodologies and events. This reduced cycle time by 47%● Facilitated numerous Rapid Improvement Events addressing North Carolina National Guard (NCNG) Branding, Knowledge Management, Air National Guard (ANG) Records Disposition, Officer Assessment Boards, Officer Professional Development and Financial Management processes● Facilitates annual self-assessment of the North Carolina Army National Guard (NCARNG)● Assists leadership with identifying management strengths and key areas for improvement● Conducts statewide surveys addressing NCNG Customer Engagement and Satisfaction● Utilizes best practices to dramatically improve organizational effectiveness, efficiency and quality● Selected to participate in the development of the NCNG Strategic Plan outlining leadership’s long term goals and objectives for organization over the next 5 years - critical subject matter expert on ANG operations● Oversight of final Strategic Plan design, layout, publication and distribution across the organization ● Assists staff and major subordinate commands with strategic planning exercises, guidance and annual Leadership workshops to include adding a Junior Leader workshop this year● Appointed as Sub Program Manager for ACOE accounts which varies from $35K - $60K annually● Represents the organization’s primary and deputy Strategic Plans and Policy officers as required

    • Supervisory Human Resource Manager
      • Dec 2006 - Oct 2010

      ● Provided management advisory services to all levels of management of situations regarding Human Resources services for Army and Air National Guard full-time personnel force of over 900 technicians● Supervised 5 full-time employees in the specialized functions of Recruitment and Placement Services, Classification and Position Management, Information Systems and Education and Training Services ● Managed the State Human Resources budget for pay, travel and training in excess of $55M ● Managed the operations and administration of the Defense Civilian Personnel Data System (DCPDS) and acted as the Human Resources Specialist (Information Systems)● Represented the HRO as required and served as the Deputy HRO during incumbents’ deployment

    • State Family Program Director
      • Feb 2006 - Nov 2006

      ● Served as the Joint Force Headquarters advisor to the Adjutant General on family readiness, quality of life and other Family Program matters and as the policy advisor in the development and implementation of work/life services and activities● Directed, managed, coordinated, and evaluated the human service delivery system to ensure family program elements and support services are provided to military members and their families● Forecasted, procured and executed Army and Air appropriated/non-appropriated funds for the family program, youth program, volunteer reimbursement, and contracting exceeding $700K● Provided education, prevention, support networks, direct services, and coordination with local, county, state, and national agencies and organizations to support special populations● Planned, developed, marketed, executed, and oversaw an ongoing Guard family youth development program that identifies and addresses issues and concerns of youth related to Guard life● Established and provided liaison with military and community organizations, especially Employer Support of the Guard Reserve (ESGR), to ensure positive, ongoing relationships with these groups for the benefit of military families

Education

  • The Sage Colleges
    Master’s Degree, Counselor Education/School Counseling and Guidance Services
    2000 - 2002
  • Le Moyne College
    Bachelor of Arts - BA, Mathematics
    1994 - 1997

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