Dale Clark

Central Reservations Manager at Oceana Hotels
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Contact Information
us****@****om
(386) 825-5501
Location
Bournemouth, England, United Kingdom, UK
Skills

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Bio

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Experience

  • Oceana Hotels & Restaurants
    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Central Reservations Manager
      • Nov 2019 - Present

  • The Queens Hotel & Spa
    • Hospitality
    • 1 - 100 Employee
    • Assistant Sales Manager
      • Jul 2018 - Nov 2019

    • Night Manager
      • Apr 2018 - Jul 2018

      Night Manager at The Queens Hotel & Spa - Bounemouth, UK

  • Oceana Hotels & Restaurants
    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Reservations Supervisor
      • Jun 2014 - Apr 2018

      Looking after The Central Reservations team in Bounemouth for the 6 hotels in our Group. Central Sales Employee of the year 2016

    • Reservationist
      • Apr 2014 - Jun 2014

      Dealing with all room reservations for all three hotels

  • Hallmark Hotels
    • United Kingdom
    • Hospitality
    • 100 - 200 Employee
    • Reservationist
      • Feb 2014 - Mar 2014

      Taking room reservations and revenue management Taking room reservations and revenue management

  • The Queens Hotel & Spa
    • Bournemouth, United Kingdom
    • Duty Manager
      • Jun 2013 - Jan 2014

      Responsible for day to day running of the hotel, also overseeing Front of House HR and Payroll Responsible for day to day running of the hotel, also overseeing Front of House HR and Payroll

  • FJB Hotels
    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Group Front Office Manager
      • Feb 2013 - May 2013

      Responsible for running of all four Receptions in the group The Haven, Sandbanks, Harbour Heights and Chine Hotels

    • Group Front of House Manager
      • Feb 2013 - May 2013

      Responsible for all four Receptions in the group.

    • Peninsula Duty Manager
      • Nov 2012 - Feb 2013

    • Night Manager
      • Sep 2012 - Nov 2012

    • Senior Receptionist
      • Feb 2012 - Sep 2012

  • FJB Hotels
    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Front Office Receptionist - Haven Hotel
      • Aug 2007 - Dec 2011

    • Group Reservations Coordinator
      • Apr 2010 - Jun 2010

      Dealing with Reservations from the 4 hotels in the group

    • Senior Receptionist
      • Feb 2010 - Apr 2010

      Senior Receptionist- ensuring the sucessful running of the front office department along with the other Senior Receptionist and Front Office Manager.Ensuring the day to day running of the deparments, chasing outstanding Sales Ledger accounts and processing commission claims for the accounts department to pay. Balancing the daily business as well as weekly and monthly.Meeting and Greeting guests making them feel welcome in the hotel. Communicating with guest both on the telephone, in writing and face to face. Ensuring all complaints are dealt with effective and efficently Show less

Education

  • Corfe-Hills School
    GCSE & A-levels
    2003 - 2007
  • Lockyers Middle School
    1999 - 2003

Community

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