Experience

Westminster Christian School

• Primary and Secondary Education
• 1 - 100 Employee

• Registrar/AP Testing Coordinator

  • Jun 2010 - Present

  • Facilitate procedures that are necessary for student data integrity. • Coordinate SAT, PSAT, PLAN and Advanced Placement testing to foster an effective environment for students. • Deliver troubleshooting solutions related to computer-system issues for end-users. • Developed and taught a Human Relations course, covering the following subjects: Communication, Conflict Resolution, Stress, Self-Awareness, Teamwork and Accountability. • Enhanced the efficiency of transcript correspondence for all high school students. Show less



Baptist Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Quality Management Trainer/Special Projects Supervisor/Imaging Records Manager

  • Nov 1991 - Apr 2008

  • Provided leadership, coaching, counseling, and training for staff. • Managed conflict resolution and employee relations issues. • Change Manager: mentored, motivated and unified staff through seasons of uncertainty. • Demonstrated excellence based on employee survey, resulting in being chosen as a lead consultant/advisor for team building throughout Baptist Health in preparation for Gallup Employee Surveys. • Trained other managers within Baptist Health regarding Quality Management/Process Improvement initiatives. • Consistently considered efforts to redesign in order to revitalize daily activities. • Educated customers to understand processes and realign expectations to improve service outcomes. • Member of transition task force to modify operations toward a digital platform. • Responsible for the employee’s life cycle. • Continuously reduced costs by tracking, measuring and auditing hours and operations. • Authored and composed employee handbook. Show less



Florida Christian School

• Teacher

  • Aug 1988 - Jun 1991

  Teaching Bible, Choir, Band. Summer Camp Counselor for the 6 year olds. Teaching Bible, Choir, Band. Summer Camp Counselor for the 6 year olds.