Experience

Cricket NSW

• Australia
• Spectator Sports
• 200 - 300 Employee

• Match Operations Manager

  • Apr 2022 - Present

• Interim Match Operations & Venues Manager

  • Sep 2021 - Apr 2022

• Senior Match Operations Officer

  • Aug 2019 - Sep 2021



Sydney Uni Sport & Fitness

• Australia
• Spectator Sports
• 1 - 100 Employee

• Cricket General Manager

  • Jun 2017 - Aug 2019

  Sydney Uni Sport & Fitness is the leading provider of sport & leisure services in the tertiary education sector. As General Manager (Cricket) I guide & implement all strategic functions for the Sydney Uni Cricket Club (SUCC).Key Responsibilities:→ lead the development & implementation of a strategic plans;→ oversee the execution of operational plans;→ oversee match day logistics & operations;→ manage the day-to-day relationships of stakeholders such as board members, university representatives, local councils, Cricket NSW, other clubs, sponsors, suppliers, members & supporters;→ drive the strategic growth of commercial revenues through: identification, negotiation, activation & servicing of key sponsorships, development & execution of unique fundraising & events initiatives,→ drive the achievement of marketing & communication goals→ lead a team of permanent, contractor, casual & volunteer staff across a range of functions;→ manage the full budget and financial performance;Key Achievements:→ developed & implemented the Strategic Plan for the period 2016-2020;→ led a HR restructure project to develop a more effective coaching structure resulting in the most successful season on record in 2018-19;→ recruited, trained, managed & mentored a recent sport management graduate to a promotion in 2017-18;→ secured new long-term major partners that resulted in a 48% increase in sponsorship revenue in 2018-19;→ developed a vibrant event & fundraising suite through effective event project management which has increased revenue by 40% since 2017;→ managed the marketing & communications strategy that resulted in a 25% increase in key digital metrics;→ successfully developed & delivered a Family Fun Day in 2019;→ oversaw the operations of a finals campaign across 5 venues in 2019;→ acted as Team Manager for the inaugural National Premier Cricket Twenty20 tournament;→ shortlisted as the SUSF Premier Sports Administrator of the Year in 2018 and 2019.

• Cricket Operations Manager

  • Apr 2014 - Jun 2017

  Sydney Uni Sport & Fitness is the leading provider of sport & leisure services in the tertiary education sector. As Operations Manager (Cricket) I guided & implemented all operational functions for SUCC.Key Responsibilities:→ oversaw the development & execution of operational plans;→ executed all training and match day related logistics & operations→ completed all HR & legal requirements including sponsorship agreements, coaching contracts and WWCCs→ identified & negotiated key supplier agreements for apparel, equipment & catering→ completed all tour logistics such as flights, accommodation & transfer bookings→ secured & managed all training & match venues for 8 teams→ completed all governance administration & logistics including agendas, minutes, progress reports and presentations for board meetings and AGMs→ executed all servicing requirements for sponsorship agreements→ managed the implementation of all fundraising & event projects→ undertook all marketing & communications logistics including website, email and social media management→ complete the design & production of the Annual ReportKey Achievements:→ successfully managed all logistics for home finals campaigns each season→ developed & implemented a new detailed budget format in 2014→ project managed a 150th Anniversary Dinner at the SCG for 350 guests in 2014;→ completed a website refresh in 2015 allowing better flow of traffic to key content resulting in a 50% increase in key metrics;→ redesigned the annual Golf Day to better achieve strategic goals resulting in a tripling in participants and revenue→ secured Cricket NSW grant funding towards the development of a high performance eco-system including indoor cricket nets, outdoor turf cricket nets, and a new cricket oval in 2015;



Vita Group Limited

• Telstra Store Sales Associate

  • Nov 2013 - Apr 2014

  Telstra Mt Pleasant is a retail and customer support store. The store aimed to provide world class customer service together with achieving financial success for the business. These roles were customer facing roles which included sales and problem resolution duties. Telstra Mt Pleasant is a retail and customer support store. The store aimed to provide world class customer service together with achieving financial success for the business. These roles were customer facing roles which included sales and problem resolution duties.



Three UK

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Sales Associate

  • Sep 2012 - Sep 2013

  Three Store Guildford (Hutchison 3G) is a vibrant mobile network retail store which aims to provide customers with an outstanding level of service whilst determining their appropriate communication needs. These roles were customer facing roles which included sales and problem resolution duties. Three Store Guildford (Hutchison 3G) is a vibrant mobile network retail store which aims to provide customers with an outstanding level of service whilst determining their appropriate communication needs. These roles were customer facing roles which included sales and problem resolution duties.



Queensland Cricket

• Australia
• Spectator Sports
• 100 - 200 Employee

• Regional Cricket Manager

  • Feb 2008 - Feb 2012

  Queensland Cricket Inc. is a not-for-profit organisation that covers all facets of cricket activities throughout the state, aimed at promoting and developing the sport throughout the community. My role included a wide range of duties including promotion, talent identification, high performance coaching, government grant liaison, media relations, coach accreditation, marketing, club/school/association administration and stakeholder relationship management. Key Achievements • Led the 12% growth in participant numbers in the region for 2011/12 through key development initiatives such as creating a new role for a trainee development officer fully funded by local clubs and associations, introducing streamlined pathways and new participation-friendly competitions. • Developed a regionally hosted domestic cricket match with 5,000 in attendance. • Researched, developed, implemented and managed a locally funded cricket development fund, requiring significant stakeholder management.



Mackay Cricket Association Inc.

• Competition and Media Manager

  • Jan 2006 - Jan 2008

  Mackay Cricket Association Inc. is a local not-for-profit organisation that controls cricket activities in the Mackay district. My role was responsible for the marketing and administration of a competition consisting of six clubs, four divisions and over 40 teams. Key Achievements • Prepared and implemented a 5-year Strategic Business Plan. • Implemented a targeted marketing strategy to develop successful relationships with a wide range of local media outlets which lead to a significant increase in exposure via all media formats.



Connole Carlisle Chartered Accountants

• Accounting Trainee

  • Jan 2000 - Jun 2004

  All duties required in a public accounting firm: financial accounting, tax accounting, auditing etc. All duties required in a public accounting firm: financial accounting, tax accounting, auditing etc.