Student

• Jan 2023 - Present

Working on Master of Divinity at Gordon-Conwell Theological Seminary Working on Master of Divinity at Gordon-Conwell Theological Seminary

Datacenter Technician

• Sep 2022 - Jan 2023

Perform facility, infrastructure, systems, and applications support for IT production environments. Perform facilities-related work in applicable base-level Facilities Management requirements, which includes, but not limited to: Local Area Network (LAN) cabling, infrastructure requirements, local and state coding requirements, component identification marking systems, and equipment racks and rack layout. Perform facility, infrastructure, systems, and applications support for IT production environments. Perform facilities-related work in applicable base-level Facilities Management requirements, which includes, but not limited to: Local Area Network (LAN) cabling, infrastructure requirements, local and state coding requirements, component identification marking systems, and equipment racks and rack layout.

ISR Analyst & Trainer

• Sep 2020 - Dec 2021

Replicate a Division Collection Manager for Joint Readiness Training Center (JRTC) Exercises and provide coaching and mentoring to Brigade level Collection Managers. Duties remained the same as with CGI Federal. In September 2020, TRADOC’s Operational Environment Contract was awarded to a new company. Employment changed, but duties and responsibilities remained the same. Replicate a Division Collection Manager for Joint Readiness Training Center (JRTC) Exercises and provide coaching and mentoring to Brigade level Collection Managers. Duties remained the same as with CGI Federal. In September 2020, TRADOC’s Operational Environment Contract was awarded to a new company. Employment changed, but duties and responsibilities remained the same.

ISR Analyst & Trainer

• Jan 2020 - Sep 2020

Replicate a Division Collection Manager for Joint Readiness Training Center (JRTC) Exercises and provide coaching and mentoring to Brigade level Collection Managers. Support preparation and execution of JRTC exercises, with input to how ISR supports Operational Environments and how it applies to the JRTC construct. Develop Lessons Learned and Best Practices from the field and real-world operations to incorporate into training for Collection Managers and the Collection Management Element. Mentor and coach Brigade and lower echelon Collection Managers and Collection Management Element soldiers on the ISR Request for Collection process and Current Operations Processes. Mentor and coach soldiers on PIR development and refinement, NAI development and refinement, Information Collection development and refinement, tasking and requesting of assets, and optimal ISR execution through effective cross-cuing. Assist in development of ISR guides, handouts, pocket guides, and Lessons Learned and TTP practices. Show less

Senior Technology Engineer

• Sep 2017 - Jan 2020

Primarily troubleshoot and repair various networks, servers, desktop, and laptop computers for customers throughout Eastern Virginia, quickly learning and discovering the IT infrastructure. Responded to critical sites when a security incident or other critical incident took place, quickly returning customer to normal operating conditions. Designed and Installed enterprise grade networks, servers, desktops, and laptops to include commercial grade routers, switches, managed switches, wireless access points, and cabling. Installed and repaired various other low voltage systems to include: Access Control Systems, Audio/Video Systems, Video Surveillance Systems, and Intrusion Alarms. Maintained approximately 50 servers of various grades of Operating Systems and repaired hundreds of Desktop and Laptop computers. Show less

Owner/Operator

• Sep 2015 - Dec 2019

Primarily operated in Information Technology services to include network support, servers, computers, camera systems, access control systems, and overall technology support for small businesses. Operated a computer retail and service store in Newport News, VA for a few years until closing the store in 2017 to focus more on area small business technology needs. Designed and installed numerous advanced desktop Windows PCs and Servers Troubleshooted and repaired servers, desktops, and laptops daily, often taking into consideration the urgency at which repairs needed to be made, as well a conscience of overall cost to the customer. FAA Certified Remote Pilot, utilizing a drone to conduct aerial photography and videography. Certified Electronic Security Technician through the Virginia Department of Criminal Justice Services. Show less

Owner/Operator

• Sep 2015 - May 2017

Custom Built Computers and Gaming systems: We will work with you to understand your needs and wants to custom build your next computer. We offer limited one year parts and labor warranties standard on any new computer system we build for you. We pride ourselves in making some of the best and most competitively priced complete gaming computers out there. Give us a look for the total package and local service that you can't get from an internet parts store. Service, Repairs and Support: Discover local computer repair. Whether you need your home PC or laptop repaired, or your business's network server is down and need immediate help, Cyber Exchange Computers is there to get you back up and running as fast as possible. In-Store Computer Repair Performed in our store: Computers, laptop repair, replace broken laptop screens, repair broken laptop power ports, upgrades, virus & spyware removal, data transfers, motherboard installations, drive & card installations, Operating System reloads, insurance damage assessment and much more... if computers are involved, we can service it. We charge a $65 diagnostic fee. Once we go through your PC to determine the issues or problems, we'll give you a call with a price quote to repair it. If we repair it, then the diagnostic is free! Show less

Chief of Research & Development, TRADOC G27, ISR Integration

• Oct 2012 - Apr 2016

Serve as the operational lead for all research and development within ISR Integration. Serve as the company lead for the task area of ISR Integration Lead in maintaining knowledge management SharePoint sites and share drives Develop and build new types of training material utilizing the latest technologies to replace PowerPoint and create a hands-on training environment. Contribute working knowledge to coalition, joint, and Army specific working groups to refine ISR processes and best practices. Maintain knowledge of ISR Processes and capabilities through research and mentoring soldiers in training exercises. Coordinate products and courseware with other team members, to include periodic coordination sessions, visits to combat training centers, and other courseware and synchronization meetings. Develop new products to assist directors with production requirements and briefings. Contract changed companies, but remaining duties remained the same from Quantum Research, Intl. Show less

Learning Technology & Innovations, ISR TOPOFF

• Apr 2009 - Oct 2012

Served as the lead in developing and building new types of training material utilizing the latest technologies to replace PowerPoint and create a hands-on training environment.Supported the preparation and execution of the Intelligence Surveillance and Reconnaissance (ISR) “TOPOFF” Mobile Training Team (MTT) and related courseware development and coordination activities.Developed and maintain handbooks and handouts for students attending MTTs.Trained and mentored deploying military members of integration of various ISR products, capabilities, processes and best practices in support of unit-level missions (primarily Brigade, Battalion, and Regiment Staffs)Provided technical and analytical leadership to develop, coordinate, review and assess how ISR systems capabilities can be integrated into coherent, effective and efficient architectures to satisfy Army battlefield requirements.Observed and analyzed ISR collection processes, ISR products, ISR platforms/sensors and Brigade Combat Team (BCT) mission requirements to identify improvements in courseware.Analyzed lessons learned, best practices, ISR studies and after action reports in support of courseware development.Supported research and development of ISR Tactics, Techniques and Procedures to inform courseware development.Maintained current knowledge of ISR systems and military applications of ISR systems and has a sound working knowledge of ground maneuver operations.Gained and maintained basic knowledge on ISR collection management and ISR synchronization applications, tools, websites and portals.Coordinated courseware with other instructors on the Joint and Multi-Service mobile training team, to include periodic coordination sessions, visits to combat training centers, and other courseware and synchronization meetings.Maintained and designed the knowledge management websites to share vital information regarding ISR with Soldiers and Marines that are deploying to potentially hazardous areas. Show less

ISR Mobile Assistance Team Mission Manager

• Apr 2012 - Sep 2012

Managed and coordinated the deployment, redeployment, and associated in-theater training activities of three ISR Mobile Assistance Teams, consisting of two personnel each.Managed the Reception, Staging, Onward movement, and Integration (RSOI) and mission management of ISRMATs.Presented tactical and operational ISR training on ISR integration and synchronization to staffs, intelligence elements, and other personnel in classroom and field environments as required.Orchestrated a 3 day Collection Manager Orientation course at ISAF Joint Command for all incoming ACCRUE and CIAT contractors that will be filling roles of Collection Managers. Also filled in for instructors when they are unable to brief.Maintained, consolidated, and developed reports from lessons learned while in the field in Afghanistan and disseminates it back ISR TOPOFF for implementation into ISR curriculum.Developed and maintained websites on both SIPRNet and CENTRIX (Afghan Mission Network) utilizing SharePoint and HTML.Traveled to new sites to develop plans of action on how to assist new types of units in theater.Filled in, as necessary, for any ISRMAT member to travel to remote locations and assist units with their ISR needs and challenges.Planed and coordinated travel for all team members to include fixed wing and rotary wing. Show less

Intelligence Sergeant

• May 2005 - May 2009

Computer Technician

• Mar 2003 - Mar 2005