Dakota Smith
Information Technology Infrastructure Consultant at Techbuyer USA- Claim this Profile
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Bio
Experience
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Techbuyer USA
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United States
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Computer Hardware Manufacturing
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1 - 100 Employee
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Information Technology Infrastructure Consultant
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Nov 2018 - Present
Techbuyer is a global leader in the buying, refurbishing and selling of data center equipment. At Techbuyer we quote promptly, make fast payments and offer hardware collection, requiring me to be knowledgeable, organized and proactive in order to meet and often exceed our customers’ expectations. The key responsibilities of my role are managing my customer database, building relationships with existing clients, dealing with new enquiries via web chat, email and phone and pulling together complex quotes for customers, ensuring I am delivering the best possible customer service at all times. As an Infrastructure Sales Consultant I am in the process of becoming an expert in SAAS models, hardware infrastructure, security, and aligning IT and business objectives at the enterprise level. Founded in 2005, Techbuyer has grown from a company run by just two people, to a global organization with multiple warehouse facilities and sales offices located across the USA, Europe and Asia Pacific. We have decades of experience in buying used data center equipment and selling new and refurbished IT parts and have worked with thousands of organizations across hundreds of countries worldwide. From our world-class facilities in key locations worldwide, we stock a huge global inventory of over 225,000 IT parts including server, storage and networking equipment from big brands such as HP, Dell, Intel, IBM and Cisco. Contact me through LinkedIn or email d.smith@techbuyer.com if you wish to save up to 80% on your IT equipment. Show less
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Winona State University
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Higher Education
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700 & Above Employee
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Lead Onsite Technician
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Feb 2017 - May 2018
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Information Technology Technician
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May 2016 - Feb 2017
I have been given the opportunity to advance my technical skills throughout multiple areas in the IT department. Starting as a Walk-in Technician assisting with student and faculty laptops, progressing to Phone Support, and finally my current position of Onsite Technician. My Onsite Technician obligations include deployment, maintenance, and support for all faculty and staff machines on campus. This has allowed me to vastly increase my knowledge of hardware, software, and networking, as well as gain insight into customer service, teamwork, and communication. Show less
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Rochester Athletic Club Inc
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United States
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Health, Wellness & Fitness
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1 - 100 Employee
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Front Desk Associate
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Oct 2014 - Jun 2015
As a Front Desk Associate I had the privilege to be the face of the Rochester Athletic Club. Assisting all members of the club with information, participating in new membership sales, completing and updating membership paperwork, but most importantly making each membership experience unique and inviting. As a Front Desk Associate I had the privilege to be the face of the Rochester Athletic Club. Assisting all members of the club with information, participating in new membership sales, completing and updating membership paperwork, but most importantly making each membership experience unique and inviting.
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Education
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Winona State University
Management Information Systems, General, Graduated (May 2018) -
Rochester Community and Technical College
Associate of Science (A.S.), Computer and Information Sciences, General -
University of St. Thomas
International Business