Experience

Carolina Products Inc

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Administrative Assistant

  • Dec 2022 - Present



Interest Mortgage

• United States
• Financial Services
• 1 - 100 Employee

• Associate I Mortgage Loan Officer

  • Aug 2022 - Oct 2022

  - Meet with 50+ applicants daily via phone to gauge interest and obtain information for loan applications, and answer questions about the process - Qualify and structure loans based on the client's overall financial situation by reviewing AUS reports, income, assets, debts, expenses, credit reports, or other financial information for Refinances and Pre-approvals - Strong problem-solving skills and an interest in finding solutions for clients with poor credit - Meet with 50+ applicants daily via phone to gauge interest and obtain information for loan applications, and answer questions about the process - Qualify and structure loans based on the client's overall financial situation by reviewing AUS reports, income, assets, debts, expenses, credit reports, or other financial information for Refinances and Pre-approvals - Strong problem-solving skills and an interest in finding solutions for clients with poor credit



Movement Mortgage

• Financial Services
• 700 & Above Employee

• Production Coordinator

  • Mar 2022 - Aug 2022

  - Upheld complete confidentiality of all submitted information according to release guidelines - Excellent communication skills in gathering client conditions, assembling files, reviewing, and securing documents for Senior Loan Officer to close loans - Completed applications for over 100 clients and scheduled follow-up appointments for Senior Loan Officer Review credit reports along with providing expert advice and resources for unqualified borrowers - Adhere to and comply with strict state and federal loan regulations, laws, and guidelines



Interfirst Mortgage Company

• United States
• Financial Services
• 100 - 200 Employee

• Mortgage Loan Originator

  • Aug 2021 - Jan 2022

  - Studied and executed all federal laws and guidelines in order to obtain NMLS Mortgage Loan Originator License - Learned various selling techniques and how to operate CRM systems (Blend, Hubspot, etc.) - Studied and executed all federal laws and guidelines in order to obtain NMLS Mortgage Loan Originator License - Learned various selling techniques and how to operate CRM systems (Blend, Hubspot, etc.)



Life Time Inc.

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Spa Coordinator

  • Jan 2021 - Aug 2021

  In this position, - I upheld the company's mission of providing a friendly and inviting experience that meets the health and fitness needs for all of its members. - I accomplished this by maintaining a pleasant demeanor with an emphasis on customer service, and was attentive at answering phone calls and customer questions. - Became efficient in working POS systems through updating customer information, scheduling, rescheduling, and cancelling appointments. - Gained coordinating skills and organization skills through keeping up with customer information, scheduling appointments, and promoting club events and promotions.



The Hasentree Club

• United States
• Hospitality
• 1 - 100 Employee

• Server

  • May 2020 - Aug 2021

  In this result driven role, - I was responsible for greeting and assisting customers with menu and orders - Processed member orders, restocking perishable and nonperishable items, maintaining an immaculate dining area, and hosted multiple club events. In this role, my goal was to build trusting customer relationships to ensure that each individual had a personable experience and overall satisfied with their service. I also expanded my knowledge of computing systems by operating and printing daily financials before the end of every shift.



Tri Sigma National Sorority

• United States
• Higher Education
• 1 - 100 Employee

• Tri Sigma Fraternity Zeta Lambda Chapter at Wingate University

  • Aug 2017 - May 2021

• Fundraising Event Chair

  • Sep 2017 - Mar 2018

  Role included creating fun, creative ways my chapter could raise money around campus for our philanthropy/chapter as a whole. Responsibilities included:- Creating themes for each fundraising event- Formulating budgets for all the items needed for each event- Purchasing required items while maintaining budget- Coordinating with other head chairs to create a poster to promote our event, scheduling a place and times for the event to be held- Advising other members with tasks throughout the event.



sweetFrog Frozen Yogurt

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Sales Associate

  • Sep 2019 - May 2020

  In this sales role, - I was responsible for financial management - Inducing daily financial accounting and reporting - Responsible for securing the facility at the close of business. - Learned to optimize sales through delivering great customer service and utilizing store promotions in customer sales. - Managed the store's inventory and kept an immaculate store appearance. In this sales role, - I was responsible for financial management - Inducing daily financial accounting and reporting - Responsible for securing the facility at the close of business. - Learned to optimize sales through delivering great customer service and utilizing store promotions in customer sales. - Managed the store's inventory and kept an immaculate store appearance.



Oakley

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Dec 2017 - Sep 2019

  - Demonstrated exceptional customer service skills through recognizing customers wants and delivering a personable experience to each individual. - Met target goals for each quarter and surpassed daily sales goals by cross-selling products and promoting additional products and promotions. - Operated cash registers and provided customers with outstanding customer service both over the phone and in person. - Demonstrated exceptional customer service skills through recognizing customers wants and delivering a personable experience to each individual. - Met target goals for each quarter and surpassed daily sales goals by cross-selling products and promoting additional products and promotions. - Operated cash registers and provided customers with outstanding customer service both over the phone and in person.



Whitewater

• United States
• Recreational Facilities
• 100 - 200 Employee

• Land Sports Guide

  • May 2018 - Aug 2018

  While working in this fast-paced environment, I was responsible for: - Executing safety instructions to guests while operating courses - Examining and testing equipment daily and reporting any flaws to my coordinating manager - Trained and mentored 5 new employees on safety protocols and daily operations - Coached customers who required assistance through various courses - Developed strong leadership, communication, and customer service skills through this position. While working in this fast-paced environment, I was responsible for: - Executing safety instructions to guests while operating courses - Examining and testing equipment daily and reporting any flaws to my coordinating manager - Trained and mentored 5 new employees on safety protocols and daily operations - Coached customers who required assistance through various courses - Developed strong leadership, communication, and customer service skills through this position.



Crazy 8

• Pineville, North Carolina

• Sales Associate

  • Jun 2016 - Dec 2016

  - Enhanced communication and customer service skills through assisting customers navigate items in-store and over-phone. - Developed skills in operating cash register systems, scheduling systems, and performing bank deposits and cash balances. - Initiated sales by using strong communication and leadership skills. - Enhanced communication and customer service skills through assisting customers navigate items in-store and over-phone. - Developed skills in operating cash register systems, scheduling systems, and performing bank deposits and cash balances. - Initiated sales by using strong communication and leadership skills.