Dakota Gates

System Support Analyst at Superlative Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
O'Fallon, Illinois, United States, US

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Bio

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Credentials

  • CompTIA A+
    CompTIA
    Mar, 2020
    - Nov, 2024
  • CompTIA Security+
    CompTIA
    Oct, 2021
    - Nov, 2024

Experience

  • Superlative Technologies
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • System Support Analyst
      • Feb 2023 - Present

  • Brooksource
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • System Support Analyst
      • Aug 2022 - Feb 2023

  • Army National Guard
    • United States
    • Armed Forces
    • 700 & Above Employee
    • Soldier
      • Oct 2016 - Oct 2022

      13J with the Missouri Army National Guard 13J with the Missouri Army National Guard

  • CeLeen, LLC
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Network Administrator
      • Oct 2021 - Aug 2022

  • NOC Technology
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Help Desk Technician
      • Mar 2021 - Sep 2021

      Work as a Tier 1 Help Desk Technician, fielding calls and helping clients in any way I can. Work as a Tier 1 Help Desk Technician, fielding calls and helping clients in any way I can.

  • Apex Systems
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Computer Technician
      • Apr 2020 - Nov 2020

      I was looking for a more stable source of income. I was looking for a more stable source of income.

  • Onshore Outsourcing
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Information Technology Help Desk Support
      • Dec 2019 - Apr 2020

      Provide technical support to associates and truck drivers, including password resets, resetting network adapters on trucks remotely, and more, utilizing the Cherwell ticketing system. Provide technical support to associates and truck drivers, including password resets, resetting network adapters on trucks remotely, and more, utilizing the Cherwell ticketing system.

Education

  • North Central Missouri College
    Associate's degree, Associate's of Applied Science/Technology
    2020 - 2021
  • Grand River Technical School
    Technical Certificate, Certificate of Computer Networking Technology
    2019 - 2020
  • Missouri University of Science and Technology
    Bachelor's degree, Information Science/Studies
    2018 - 2019

Community

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