Dajana Pavić
Technical Support Specialist L2 at MERA- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Stara Pazova, Vojvodina, Serbia, RS
Languages
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English Full professional proficiency
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German Elementary proficiency
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Credentials
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HTML Essential Training
LinkedInSep, 2022- Oct, 2024 -
Programming Foundations: Software Testing/QA
LinkedInSep, 2022- Oct, 2024 -
Business Analysis: Essential Tools and Techniques
LinkedInAug, 2022- Oct, 2024 -
Conducting a SWOT Analysis
LinkedInAug, 2022- Oct, 2024 -
Project Management Skills for Leaders
LinkedInAug, 2022- Oct, 2024 -
Customer Service Foundations
LinkedInJul, 2022- Oct, 2024 -
Customer Service: Call Control Strategies
LinkedInJul, 2022- Oct, 2024 -
Customer Service: Handling Abusive Customers
LinkedInJul, 2022- Oct, 2024 -
IT Service Desk Careers and Certifications: First Steps
LinkedInJul, 2022- Oct, 2024 -
IT Service Desk: Customer Service Fundamentals
LinkedInJul, 2022- Oct, 2024 -
Quality Standards in Customer Service
LinkedInJul, 2022- Oct, 2024
Experience
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MERA
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Switzerland
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Information Technology & Services
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400 - 500 Employee
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Technical Support Specialist L2
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Nov 2022 - Present
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NCR Corporation
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Sainsbury’s L1 Analyst
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Aug 2022 - Present
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Macy’s Help Desk Representative
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Jan 2022 - Aug 2022
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Boots Help Desk Representative
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Oct 2021 - Jan 2022
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Education
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2018 - 2021
University of Belgrade
Bachelor's degree, Business Administration and Management, General
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