Experience

Schweppes International Limited

• Netherlands
• Food & Beverages
• 1 - 100 Employee

• Customer Operations Specialist

  • Sep 2017 - Present



MicroPort Orthopedics

• United States
• Medical Equipment Manufacturing
• 300 - 400 Employee

• Customer Care Representative

  • Jan 2016 - Sep 2017



Family and Co

• Los Angeles, California

• Caregiver

  • Aug 2015 - Dec 2015



Ormco

• United States
• Medical Equipment Manufacturing
• 400 - 500 Employee

• Senior Customer Service Representative

  • May 2012 - Aug 2015

  - Temporary supervisor substitute : In charge of the management, coordination and accountable for the performance of the French customer service team (+8 people) - Organisation of one of the main French course (logistic, administration of the sessions, invoicing of the supplies, stock control …) - Handling of the African dealers (Orders, legal distribution contracts, special requests…) - Training of the whole European Team on ISO procedures - Responsible for receiving, monitoring and processing customer daily orders (by phone, fax, mail…) - In charge of clerical processing of complaints and requests which includes: record search, investigation of problems, information on the products and sales promotions, credit and re-invoicing Show less



Thuisbezorgd.nl

• Netherlands
• Technology, Information and Internet
• 400 - 500 Employee

• European Sales Representative

  • Apr 2012 - May 2012

  - Acquire new customers - Assistance to existing customers - Helped expand the Takeaway.com network - Head up a small call enter - Acquire new customers - Assistance to existing customers - Helped expand the Takeaway.com network - Head up a small call enter



ALTEN

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Recruitment Coordinator & Staff Assistant

  • Dec 2009 - Oct 2011

  - Recruitment Processing and redaction/treatment of specific employment contracts - Management and Control of elements related to payroll, leaves, and reimbursements of staff - Constitution of dashboards for management staff - Communication to employees on up-to-date issues of employment law, labor law and training rights - Provide administrative and financial management plan upon in-house trainings - In charge of Safety for rays and radioactive exposure of staff on-site - Output Processing staff (Dismissals, resignations…) - HR Monitoring (Seeking/tracking of fresh recruits) Significant assets acquired through this position: - Sharpened inter-personal and multi-cultural skills - Anticipation, reactivity and expertise capacities - Professional discipline, dedication and dynamism Show less



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• In-house events and Business trip Manager

  • Oct 2008 - Dec 2009

  - Management of meetings and events agenda - Organization of the Associates’ business trips - In charge of provisions replenishment for events - Billing and accounting for meeting room rentals - Various Meal trays, pastries and beverages ordering Significant assets acquired through this position: - Acute sense of the organization - Management of meetings and events agenda - Organization of the Associates’ business trips - In charge of provisions replenishment for events - Billing and accounting for meeting room rentals - Various Meal trays, pastries and beverages ordering Significant assets acquired through this position: - Acute sense of the organization



Aigle Azur

• Airlines and Aviation
• 300 - 400 Employee

• Flight Attendant trainee

  • Nov 2007 - Dec 2007

  Through this position, i've learned the reality of the flight attendant position. My most important mission: Management of the safety and well-being of my passengers. Through this position, i've learned the reality of the flight attendant position. My most important mission: Management of the safety and well-being of my passengers.