Health Coach Manager

• Dec 2019 - Present

Specialist Gastroenterology and Diabetes Dietitian

• Dec 2017 - Oct 2019

I provide evidence-based dietary treatment to patients with a wide range of gastrointestinal and hepatological diseases in both an inpatient and outpatient setting. Patients who have digestive conditions or surgery that affect their digestive system usually have special dietary requirements. It is essential that alongside their medical treatment, they are empowered to manage their condition and improve their symptoms with dietary modification. I work closely with the gastroenterology team to ensure a proficient service and respond proactively to service needs and demands. In this role, I have developed a project plan for a new FODMAP clinic in the trust to help achieve excellent outcomes for patients with IBS/IBD.I am also currently undertaking training in eating disorders and have attended courses in behavioural change to facilitate a better service. I work closely with the psychiatry team to provide patient-centred, individualised, holistic advice and support for patients with this complex condition.In addition to my gastroenterology role, I provide a specialist diabetes service to the endocrine ward. I work with the MDT; helping patients to achieve optimum glycaemic control and reduce the risk of developing diabetic complications such as cardiovascular disease and kidney failure.Alongside my clinical role, I continue to lead on events for the department and also lead the student training programme.

Medical Dietitian

• Mar 2016 - Nov 2017

A rotational role covering a range of acute medical specialties including: respiratory, surgical, care of the elderly, renal, diabetes and general acute medical wards. In addition to the inpatient caseload, I participate weekly in the general outpatient clinic which covers a range of conditions including: IBS, IBD, coeliac disease, weight management, diabetes, heart health and nutrition support. I provide holistic care tailored to patients according to their condition and requirements.I am also the social representative for the the dietetics team and network with other health professionals to lead on events i.e. dietitian's week, AHP day, 'stop the pressure' (wound healing) to promote and educate the public and staff on nutrition and health.

Sales Manager

• Apr 2014 - Jan 2016

Self-employed, working independently and as part of a thriving team to promote the sale of luxury products in one of Europe's most prestigious shopping centres. This role involved providing exceptional customer service and required excellent communication skills to provide a complete shopping experience for every customer within a sales-related competitive work environment. This role involved the analysis of company and market data to reinforce or correct market and/or agency performance trend. Regular attendance of staff meetings to improve individual and team performance were important to the role. I developed persuasive sales techniques and tactful communication strategies.Given the commission based pay of the role, there were often team conflicts. I learnt fundamental conflict resolution skills, and was able to develop my own character and confidence. The need to be adaptable and flexible with shift work, and often long hours was an integral part of the job particularly given the high staff turnover. I also used and improved a variety of languages i.e. Arabic, French, to communicate with consumers.

Public Health Educator

• Nov 2014 - Dec 2014

To design and undertake health questionnaires within the Hackney population to gather information about population perspectives on health/healthy eating and food choices. The aim of this public health project was to address the obesity epidemic through the improvement of catering within takeaway outlets. This work involved liaising with an environmental health officer to approach takeaway owners, educate them about the importance of healthy eating and encourage them to make sustainable changes. This project fell under the 'Healthy Catering Commitment Initiative' which has been rolled out in other London boroughs. Consulting professional members of boroughs also involved with this project was imperative to forecast and manage the success of this work. A main focus was on the takeaway outlets surrounding the 7 'school heroes.' Following this work, a public health report was published.

Student Dietitian

• Sep 2014 - Dec 2014

Working as a student dietitian across both acute and community settings. Main responsibilities included being able to manage my own ward and the caseload of a Band 5 dietitian. Prioritising the management of patients and working as part of a dietetic team as well as part of an MDT team were imperative to this role. Interpreting blood results and reviewing dietetic care as well as designing therapeutic menus. Other responsibilities included designing and delivering group sessions regarding healthy eating with Diabetes, undertaking audit work in a Nursing Home and delivering presentations on clinical issues to the dietetic team. Experience was gained with a variety of patients with examples including enteral and parenteral feeding, HETF, nutrition support, weight management, paediatrics, diseases of the gut. Work within the community including a special needs school, nursing homes, home visits and a variety of general/specialist clinics.

Student Dietitian

• Jun 2014 - Aug 2014

A community dietetics role, working within clinics, nursing homes, and patient homes. Working with a variety of nutrition-related diseases with predominant exposure among weight management and diabetic patients. Experience in a specialist weight management clinic was gained where a lot of CBT and counselling skills were learned. Health record documentation via RIO was learnt at this placement, in addition to writing prescription request letters for ONS and liaison with the community MDT. Part of this placement included exposure to specialist paediatric work and the designing of a healthy weight package and information booklet for children and teenagers, respectively. Other responsibilities involved designing and partaking in weekly PAL sessions to improve dietetic knowledge and problem solve as part of a dietetic team. An audit to assess and compare the efficacy of weight management was undertaken. Another audit into documentation and patient prioritisation was carried out within the paediatrics department. Results were explored via powerpoint presentations delivered to the dietetic team. A dementia awareness programme was also attended.

Student Dietitian

• Jan 2014 - Jan 2014

Learning the complexities of disease and nutrition in cancer patients. Main responsibilities included obtaining diet histories and teaching patients food fortification techniques. A variety of case studies were explored and communicated to the dietetic team via powerpoint presentations. Practical use of the dietetic care pathway and observation of MDT working to ensure patient-centred care. Learning the complexities of disease and nutrition in cancer patients. Main responsibilities included obtaining diet histories and teaching patients food fortification techniques. A variety of case studies were explored and communicated to the dietetic team via powerpoint presentations. Practical use of the dietetic care pathway and observation of MDT working to ensure patient-centred care.