Experience

Gran Meliá Golf Resort Puerto Rico
• Hospitality
• 1 - 100 Employee
• Reservations Agent

  • Jul 2010 - Present


Gran Melia Golf Resort Puerto Rico

• Hospitality
• 1 - 100 Employee

• Reservations Agent

  • Jul 2010 - Present

  Give accurate information by phone about pricing, promotions Use sales strategies to meet sales goal Reserve rooms and handle guests as walk-ins Check and answer all direct faxes and emails accordingly Give accurate information by phone about pricing, promotions Use sales strategies to meet sales goal Reserve rooms and handle guests as walk-ins Check and answer all direct faxes and emails accordingly



Punto Fijo

• Entertainment Providers

• Bartender / Cashier

  • Jun 2010 - Present

  Managing closing activities and preparation of end of sales report; cashiering activities in areas of purchasing Inventory control; verify quantity and report to my superior Interface directly with customers to provide assistance and resolve problems Serve costumers and guests in a friendly and helpful manner Mix and serve standard and custom drinks. Take orders and serve food and beverages at tables in lobby bar Managing closing activities and preparation of end of sales report; cashiering activities in areas of purchasing Inventory control; verify quantity and report to my superior Interface directly with customers to provide assistance and resolve problems Serve costumers and guests in a friendly and helpful manner Mix and serve standard and custom drinks. Take orders and serve food and beverages at tables in lobby bar


Courtyard by Marriott
• United States
• Hospitality
• 1 - 100 Employee
• Bartender/Waitress (Carolina, Puerto Rico)

  • Nov 2008 - May 2010


Courtyard by

• Mexico
• Hospitality
• 1 - 100 Employee

• Waitress / Bartender

  • Nov 2008 - May 2010

  Inventory control; verify quantity and report to my superior Serve costumers and guests in a friendly and helpful manner Mix and serve standard and custom drinks Take orders and serve food and beverages at tables in lobby bar Inventory control; verify quantity and report to my superior Serve costumers and guests in a friendly and helpful manner Mix and serve standard and custom drinks Take orders and serve food and beverages at tables in lobby bar



K.B

• International Affairs
• 1 - 100 Employee

• Sales Associate / Assistant Manager

  • Nov 2005 - Dec 2008

  Interface directly with customers to provide assistance and resolve problems Cashiering activities in areas of purchasing, returns, and exchanges, and enforced store policies Worked all aspects of merchandising, window displays, and stocking Inventory control, receiving; merchandising (plan-o-grams) and store maintenance Interface directly with customers to provide assistance and resolve problems Cashiering activities in areas of purchasing, returns, and exchanges, and enforced store policies Worked all aspects of merchandising, window displays, and stocking Inventory control, receiving; merchandising (plan-o-grams) and store maintenance



Officemax, Inc

• United States
• Paper and Forest Product Manufacturing

• Impress Sales Associate

  • Apr 2007 - Jul 2008

  Cashiering activities in areas of purchasing, returns, and exchanges, and enforced store policies Supervise product inventory; verify quantity and quality of product received Interfaced with costumers concerning damaged product and special orders Cashiering activities in areas of purchasing, returns, and exchanges, and enforced store policies Supervise product inventory; verify quantity and quality of product received Interfaced with costumers concerning damaged product and special orders