Daijiro M.

Head of Support and Logistics at Double Robotics
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Contact Information
us****@****om
(386) 825-5501
Location
San Bruno, California, United States, US
Languages
  • English Native or bilingual proficiency
  • Japanese Professional working proficiency

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Credentials

  • IT Security: Defense against the digital dark arts
    Coursera
    Oct, 2019
    - Nov, 2024
  • Google IT Support Specialization
    Coursera
    Oct, 2019
    - Nov, 2024
  • System Administration and IT Infrastructure Services
    Coursera
    Aug, 2019
    - Nov, 2024
  • Operating Systems and You: Becoming a Power User
    Coursera
    May, 2019
    - Nov, 2024
  • The Bits and Bytes of Computer Networking
    Coursera
    Feb, 2019
    - Nov, 2024
  • Technical Support Fundamentals
    Coursera
    Nov, 2018
    - Nov, 2024

Experience

  • Double Robotics
    • United States
    • Computer Hardware Manufacturing
    • 1 - 100 Employee
    • Head of Support and Logistics
      • May 2017 - Present

      Operate robotics support for both domestic and international clients. Manage RMA requests with resellers and distributors all over the world. Maintain product service records and setup invoice costs. Provide remote assistance for repair and diagnostic analysis for our team. Generate updated content for the online support site.

    • Robotics Technician Lead
      • Jan 2016 - Apr 2017

      Full complete product assembly from small batch assembly to quality control testing to final packing with documentation. Responsible for product maintenance and repair for clients. Trained other production teams to build sub-assemblies and quality control procedures.

    • Robot Technician
      • Dec 2014 - Jan 2016

      I run small batch robotic assembly and quality control for our product. Technical documentation and production flow processes is my passion!

  • SolarCity
    • United States
    • Renewable Energy Semiconductor Manufacturing
    • 700 & Above Employee
    • Field Energy Specialist
      • Jun 2014 - Dec 2014

  • Verizon
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Retail Sales Operations
      • Jul 2008 - Jun 2014

  • San Francisco Okinawa Kenjin-Kai
    • Web Manager
      • Feb 2008 - Jul 2011

      Design and develop a website to represent the organization's culture and its members. The website is collaborated with a few other organization members who contribute content and information.Frequently attend public events and cultural arts of the organization for local communities. Design and develop a website to represent the organization's culture and its members. The website is collaborated with a few other organization members who contribute content and information.Frequently attend public events and cultural arts of the organization for local communities.

Education

  • DeVry University
    Bachelor's degree, Computer Engineering
    2002 - 2006

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