Experience

PLMarketing
• Renewables & Environment
• 1 - 100 Employee
• Kompass Representative

  • Jan 2021 - Present

Georgia Secretary of State
• Government Administration
• 100 - 200 Employee
• Poll Worker

  • May 2020 - Present


Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Jul 2020 - Jan 2021

  • Provided Expert Opinion for Home Improvement Methods • Prevented counterfeit money from hindering the profit margins • Used problem solving skills to limit the need of a manager • Developed personal friendships with customers • Provided Expert Opinion for Home Improvement Methods • Prevented counterfeit money from hindering the profit margins • Used problem solving skills to limit the need of a manager • Developed personal friendships with customers



State Farm ®

• United States
• Insurance

• Mail Processor

  • Jun 2019 - Aug 2019

  • Made sure all legal documents, photos, and insurance claims made it to claims representatives. • Helped reach daily mail target that wasn't being reached prior to my employment. • Facilitated getting mail mistakenly sent to State Farm back to the post office. • Expedited postal stamp process so that mail is sent quickly to customers • Made sure all legal documents, photos, and insurance claims made it to claims representatives. • Helped reach daily mail target that wasn't being reached prior to my employment. • Facilitated getting mail mistakenly sent to State Farm back to the post office. • Expedited postal stamp process so that mail is sent quickly to customers



Dunkin Donuts

• United States
• Restaurants
• 1 - 100 Employee

• Barista

  • May 2019 - Jun 2019

  • Increased Positive Customer-to-Employee interactions • Lowered the time it took to order coffee and to receive your order in the drive-through • Improved Health Inspection Grade • Accommodated the allergies and preferences of customers • Demonstrated customer recognition by having orders remembered • Increased Positive Customer-to-Employee interactions • Lowered the time it took to order coffee and to receive your order in the drive-through • Improved Health Inspection Grade • Accommodated the allergies and preferences of customers • Demonstrated customer recognition by having orders remembered



Kroger

• Germany
• 1 - 100 Employee

• Customer Service Representative

  • May 2017 - Jul 2018

  • Prevented counterfeit money from hindering the profit margins • Used problem-solving skills to limit the need of a manager • Developed personal friendships with customers • Enforced ID checks on anyone buying alcohol so that no minors could indulge in alcohol • Prevented counterfeit money from hindering the profit margins • Used problem-solving skills to limit the need of a manager • Developed personal friendships with customers • Enforced ID checks on anyone buying alcohol so that no minors could indulge in alcohol