Daiana Jarcu
Collections Specialist at Instapage- Claim this Profile
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Topline Score
Bio
Catalina Abaloaei
I had the privilege of hiring and directly managing Daiana for almost two years. From day one, Daiana demonstrated an impressive ability to rapidly learn and adapt to new tasks and responsibilities. She has a natural curiosity and a genuine passion for expanding her knowledge base. I liked that she was always asking questions and that she needs to understand why a certain task needs to be done. Whether it was mastering a new software tool or understanding complex procedures, Daiana consistently exceeded expectations by quickly becoming proficient in various areas. Daiana's excellent communication skills and willingness to lend a helping hand make her a valuable team player who consistently builds strong relationships with colleagues and customers. She likes to take on new challenges and quickly adapted when her role had to change over the course of the year, and for this reason I think she'd be an asset to any organization.
Catalina Abaloaei
I had the privilege of hiring and directly managing Daiana for almost two years. From day one, Daiana demonstrated an impressive ability to rapidly learn and adapt to new tasks and responsibilities. She has a natural curiosity and a genuine passion for expanding her knowledge base. I liked that she was always asking questions and that she needs to understand why a certain task needs to be done. Whether it was mastering a new software tool or understanding complex procedures, Daiana consistently exceeded expectations by quickly becoming proficient in various areas. Daiana's excellent communication skills and willingness to lend a helping hand make her a valuable team player who consistently builds strong relationships with colleagues and customers. She likes to take on new challenges and quickly adapted when her role had to change over the course of the year, and for this reason I think she'd be an asset to any organization.
Catalina Abaloaei
I had the privilege of hiring and directly managing Daiana for almost two years. From day one, Daiana demonstrated an impressive ability to rapidly learn and adapt to new tasks and responsibilities. She has a natural curiosity and a genuine passion for expanding her knowledge base. I liked that she was always asking questions and that she needs to understand why a certain task needs to be done. Whether it was mastering a new software tool or understanding complex procedures, Daiana consistently exceeded expectations by quickly becoming proficient in various areas. Daiana's excellent communication skills and willingness to lend a helping hand make her a valuable team player who consistently builds strong relationships with colleagues and customers. She likes to take on new challenges and quickly adapted when her role had to change over the course of the year, and for this reason I think she'd be an asset to any organization.
Catalina Abaloaei
I had the privilege of hiring and directly managing Daiana for almost two years. From day one, Daiana demonstrated an impressive ability to rapidly learn and adapt to new tasks and responsibilities. She has a natural curiosity and a genuine passion for expanding her knowledge base. I liked that she was always asking questions and that she needs to understand why a certain task needs to be done. Whether it was mastering a new software tool or understanding complex procedures, Daiana consistently exceeded expectations by quickly becoming proficient in various areas. Daiana's excellent communication skills and willingness to lend a helping hand make her a valuable team player who consistently builds strong relationships with colleagues and customers. She likes to take on new challenges and quickly adapted when her role had to change over the course of the year, and for this reason I think she'd be an asset to any organization.
Credentials
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Power BI Essential Training
LinkedInAug, 2020- Nov, 2024
Experience
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Instapage
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United States
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Advertising Services
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100 - 200 Employee
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Collections Specialist
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Oct 2021 - Present
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Nokia
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Finland
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Telecommunications
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700 & Above Employee
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Technical Tools & Processes
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Aug 2016 - Feb 2022
Data creation in systems-adding/creating suppliers in tools based on certain requirements and parametersProcess ownerassigning the parts in the system to a right category (commodity code) via ticketrequestas a tool referee, I have the rights to close off any open request; support the Technicalexperts in using the tool and create tickets if any issues occurmonitoring and coordinating the future activities to be implemented for toolautomation - automating the manual comm code assignment of the parts;keeping the Unassigned spend parts below 20Mil EUR per month, reducing it from>250Mil EUR in 2018Continuous improvement of the process; think ahead, assign the parts with unassignedcommcode, before the they get to have huge spendpreparing documentations, holding calls with the management to communicate theprogressresponsible of the monthly KPIs, showing off the lowering of the spend for theunassigned partsmonitor the status of the ticket requests, and ensure they are getting closed by theaction owners, in time;in contact with Finance team and other impacted parties; working based ontheirmonthly timelines to reduce the number of not assigned partsidentifying automation opportunities to reduce the unassigned spend parts in severalareas and organizing the necessary actionsformally communicating towards every Nokia stakeholder which takes interest in theassignment of the numerous parts within the unassigned spend commodity codeorganizing calls, preparing e-mails, presentations and meeting notesEnvironmental/Legal activities:-constantly tracking and keeping in scope suppliers informed of compliancy requirements-suppliers data collection; analyzing data and offering feedback if needed-guiding suppliers in reaching compliance-ongoing tracking, communication, full transparency all the time-informing management and other interested parties of the project status-storing the lessons learned, main steps taken, identified risks and bottlenecks Show less
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BPO Hire to Exit
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Jun 2015 - Aug 2016
- Taking care of Hire-to-Exit process: create new profiles, delete the profiles, activation of passwords, managing the profiles- Assigning the applications that are requested into the users profiles- Create tickets for newcomer users- Monitoring tickets progress – ensuring progress and timely closure- User clean-up activities(for internal platforms and ALU-Directory)- Assist with solving the errors users receive while trying to access their accounts and support in finding the root of the problems by contacting the people who are in charge with specific processes; keep in touch with them until the issues are solved- Following the procedure for approvals, to make sure that there are no security issues- Storing approvals in the internal Sharepoint- Updating the documentations and developing new templates in order to simplify the procedure- Attending the conference calls in order to support and keeping up to date about the projects and their status- End-user support activities- Reporting activities- Point of contact between Accenture, Wipro Technologies and Alcatel-Lucent Show less
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Education
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2014 - 2016
FEAA
Master's degree, Publicitate
Community
