Daiana E. Santos Batista

Business Process System Manager at BÖLLHOFF Group
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Contact Information
us****@****om
(386) 825-5501
Location
Bielefeld, North Rhine-Westphalia, Germany, DE
Languages
  • Deutsch Native or bilingual proficiency
  • Portugiesisch Native or bilingual proficiency
  • Englisch Full professional proficiency
  • Spanisch Full professional proficiency
  • Italienisch Elementary proficiency

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Credentials

  • Scrum Master PSM-I
    Scrum.org
    Mar, 2021
    - Nov, 2024
  • Ebedded C: Programmiermethoden und -tools für Embedded Anwendungen
    MicroConsult GmbH
    May, 2017
    - Nov, 2024
  • edX Verified Certificate for The Analytics Edge
    edX

Experience

    • Germany
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Business Process System Manager
      • Feb 2020 - Present

      • Continuous development of the corporate management system • Consultant for continuous improvement in the Böllhoff Group• Support the implementation of the Böllhoff process management• Providing workshops and trainings of management methodologies/tools• Support in defining KPIs and monitoring possabilities

    • Senior Consultant Business Process Automation / Key Account - RPA Automation Team (WAG/RPA)
      • Jun 2019 - Oct 2019

      StartUp Company• Responsible for the action planning and their completion in order to obtain new projects• Evaluation of business processes and consulting for the interfacing automations• Responsible for the standardization of the company-internal phase model• Creation and subdivision of work packages within the engineering team• Moderation of the SCRUM meetings and responsibility for the daily meetings• Operational supervision of interns for economic and technical assistance• Regular status reporting to the management as a basis for strategic direction

    • Germany
    • Transportation, Logistics and Storage
    • 700 & Above Employee
    • Project Manager / IT Expert Junior - Change & Innovation (SCM-IT)
      • Apr 2018 - May 2019

      • Responsible for the project planning and management within IT global• Milestone monitoring and presentation of project status to the higher management• Elaboration and implementation of an agile software development method within the central department• Contact person for company-wide requests of economic and technical process evaluation• Software requirements engineering in cooperation with project engineers, developers and clients• Moderation of SCRUM meetings incl. the creation of user stories• Mentor for an apprentice of the Bertelsmann Group• Complete POC processes with RPA • Evaluation of digital process automation technologies in the market

    • Germany
    • Software Development
    • 700 & Above Employee
    • PreMaster - SW-Lab@CR (CR/ARG2)
      • Apr 2017 - Mar 2018

      • Providing professional on-site engineering for future strategy projects• Processing of SW engineering work packages for studies and projects at the research campus• Coordination with project partners to define work packages and requirements specification• I2C, SPI programming and measuring data transmission while suggesting energy-saving solutions• Development of a standardized embedded software platform for IoT strategy projects

    • United States
    • Software Development
    • 700 & Above Employee
    • International Internship & Thesis Work - Development Department (CC-AS / ECH-NA)
      • Sep 2015 - Feb 2016

      Support software development team in the implementation of a new test bench.• Creating layouts of hardware systems, user interfaces und project timelines• Defining and implementing of functional requirements on the test stand software • Elaborate thesis documentation in requirements management• Implementing of multi-threading code• Initialization and programming of hardware communication (Modbus TCP, Phoenix Interbus System) • Defining and implementing of control and safety functions• Establishing communication between stand-alone programs • Programming the user interface

    • International Internship - Quality Department (CC / QMM1-NA)
      • Mar 2015 - Aug 2015

    • United States
    • Software Development
    • 700 & Above Employee
    • Internship - Technical Sales Germany (AA/SDE)
      • Feb 2012 - Aug 2012

      • Development of an evaluation tool for sales numbers• Offer preparation for OEM spare parts• Contact person for price requests from Bosch USA• Management of automotive aftermarket retail contracts• Organization of customer meetings and trade fairs in Germany and Spain• Maintain information overviews to identify price and revenue differences for the key account• Learning the AA/SDE sales rhetoric (seminar participation)

    • Germany
    • Mining
    • 1 - 100 Employee
    • 8-weeks Internship - Sales, Accountant & Dispatch Department
      • Feb 2010 - Aug 2010

      • Preparation of customer meetings and welcoming the customers • Adjustment of customer drawings (index changes) • Maintenance of master data in SAP and business internal programs • Verification of invoices and completion of the final booking• Execution of national and international dispatch

Education

  • Steinbeis School of Management and Innovation
    Executive MBA, Business Administration and Management, General
    2019 - 2021
  • Pforzheim University
    Bachelor of Science (B.Sc.), Business Administration and Engineering - General Management
    2013 - 2016
  • Hochschule Albstadt-Sigmaringen
    Bachelor of Engineering (B.Eng.), Business Administration and Engineering
    2010 - 2012

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