Experience

Worldline Switzerland

• Switzerland
• Financial Services
• 100 - 200 Employee

• Chargeback Specialist

  • Oct 2018 - Present



BLACK&DECKER LIMITED BVBA SP. Z O. O. ODDZIAŁ W POLSCE

• Warszawa, woj. mazowieckie, Polska

• Customer Service Agent

  • Dec 2017 - Sep 2018

   creating and processing orders, credit notes, debit notes, returns, complaints and warranties in SAP system;  creating claims and processing assignments in GETPAID software;  quality monitoring according to standards;  tracing, analysing and reporting inconsistencies;  initiating improvements by using macros;  maintaining targets under time pressure;  creating and updating internal procedures (SOP);  providing training for new team members.  creating and processing orders, credit notes, debit notes, returns, complaints and warranties in SAP system;  creating claims and processing assignments in GETPAID software;  quality monitoring according to standards;  tracing, analysing and reporting inconsistencies;  initiating improvements by using macros;  maintaining targets under time pressure;  creating and updating internal procedures (SOP);  providing training for new team members.



Witraze sc - Architectural & Stained Glass

• Retail Art Supplies
• 1 - 100 Employee

• Glass objects and stained glass conservation

  • Oct 2014 - Nov 2017



Christian Plothe Glas Workshop, Rostock, Germany.

• Glass conservation

  • 2013 - 2014



National Museum in Wrocław

• Wroclaw, Lower Silesian District, Poland

• Glass conservator-restorer

  • Dec 2012 - May 2013

  Internship Internship



Metal-Art

• Wroclaw, Lower Silesian District, Poland

• Design and realisation of earrings

  • Oct 2007 - May 2011



I Cavalieri de li Terre Tarentine

• Taranto, Italy

• Photographic services

  • 2009 - 2011



Museo Archeologico Provinciale Sigismondo Castromediano di Lecce

• Lecce e Região, Itália

• Erasmus placement – restoration and reconstruction of ceramics and glass

  • Jun 2009 - Sep 2009