Dagmara Konieczna

Project Manager at Worldline Switzerland
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Contact Information
us****@****om
(386) 825-5501
Location
Zurich, Switzerland, CH

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Experience

    • Switzerland
    • Financial Services
    • 300 - 400 Employee
    • Project Manager
      • Oct 2019 - Present

      Robotics Process AutomationOperational Readiness for Worldline Crypto Payment solution and Worldline Tap on Mobile (SoftPos)Mission Management Office Robotics Process AutomationOperational Readiness for Worldline Crypto Payment solution and Worldline Tap on Mobile (SoftPos)Mission Management Office

    • Switzerland
    • Financial Services
    • 700 & Above Employee
    • Project Officer in Robotics Process Automation
      • Dec 2017 - Jun 2018

      Coordinating and delivering the process optimization and redesign activities to the business according to Agile approach. Collaborating with business subject matter experts, analysts and developers to ensure flawless preparation, execution and implementation of Robotic Process Automation solutions to support CH/EMEA service delivery teams in executing their day to day business more efficiently.Coordinating the migration of the business user’s (160) physical machines into Virtual Desktop Infrastructures. Reporting the status to the COE representatives and managing the issues and risks related to the migration into the new infrastructure.Maintaining Robotics’ Virtual Desktop Infrastructure tracker. Troubleshooting the issues related to the machines availability, business applications compatibility and infrastructure (server) capacity

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Project Management Office
      • Aug 2014 - Feb 2016

      Supporting the successful delivery of projects through facilitation, tracking of project status, costs, reporting and ensuring the process execution. Ensuring project management documentation ie. reports and plans are always relevant, accurate, complete and in time. Improving the processes, procedures and tools used by project team. Supporting various projects at the same time, working closely with Senior PMs, Project Teams and Assurance Team. Leading the monthly invoicing process for the whole account and preparing cost forecasts for the next quarters. Additionally, creating and maintaining the accounting process for the Overnight Support Team of the account.

    • Junior Project Manager
      • Jun 2012 - Jul 2014

      UKI Projects: User ID Revalidation on Subsystem, Password Complexity Enhancement, Global Identity and Access Management Architecture. Major responsibilities: project planning, managing changes and scope, communicating between UK and Global team, negotiating, reporting to the top management, tracking progress, managing issues and risks, develop action plan, creating & maintaining community team site.Recruiting Focal PointBCRS US operational analyst. Focused on service delivery cost management, service delivery operational metrics, OTC revenue billing support, vendor services ordering support, bid asset costing backup, and related special assignments.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sales Compensation Analyst
      • Jul 2011 - May 2012

      I was responsible for preparing analysis and reports, keeping Sales Compensation application set up updated and reconciled, ensuring timely, accurate incentive pay for HP's sales force; conduct/participate in weekly status call with front office in EMEA region and proceed monthly check runs

    • Internship
      • Apr 2011 - Jun 2011

    • Poland
    • Banking
    • 700 & Above Employee
    • Internship
      • Jun 2010 - Jun 2010

Education

  • Wroclaw University of Economics
    Master, Financial Investments
    2009 - 2011
  • Wroclaw School of Banking
    Master, Finance and Accounting
    2009 - 2011
  • Wrocław School of Banking
    Postgraduate studies, Project Management
    2009 - 2011

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