Passive Fire Southern Specialist

• Feb 2020 - Present

Customer Service Representative

• Oct 2015 - Feb 2020

temporary worker for Kelly Service

• Aug 2014 - Jan 2015

- problem solving- processing orders- quality checks - checking stock orders for racking, transferring orders form the North Island Distributions Centre - problem solving- processing orders- quality checks - checking stock orders for racking, transferring orders form the North Island Distributions Centre

Customer Service Representative

• May 2014 - Aug 2014

- customer service (phone calls, bookings, returns)- airport drop offs/pickups- car grooming - customer service (phone calls, bookings, returns)- airport drop offs/pickups- car grooming

Meeting and Convention Assistant

• Aug 2013 - Jan 2014

- customer service (reception desk, phone calls, bookings)- cleaning/general office/hotel duties- fire warden training- preparing meeting rooms, conference calls - assist clients with organisation of travel, activities and business related tasks - co-ordinating catering for conferences and events - customer service (reception desk, phone calls, bookings)- cleaning/general office/hotel duties- fire warden training- preparing meeting rooms, conference calls - assist clients with organisation of travel, activities and business related tasks - co-ordinating catering for conferences and events

Backpacker

• Jun 2012 - May 2013

Housekeeping Assistant

• May 2011 - May 2012

- checking rooms after cleaning staff were in- managing cleaning staff rosters - training apprentices and new staff - set up work for the next day / filling up supplies - hourly quality check on public toilets in the lobby- hourly quality check of Spa area - completing stock orders - checking rooms after cleaning staff were in- managing cleaning staff rosters - training apprentices and new staff - set up work for the next day / filling up supplies - hourly quality check on public toilets in the lobby- hourly quality check of Spa area - completing stock orders

Reception/ Sales/ Reservations Staff

• Oct 2009 - Apr 2011

- front desk work in early and late shift - check in/out from guests and business groups - research for new resorts / acquisition of new clients - taking booking via phone and email - front desk work in early and late shift - check in/out from guests and business groups - research for new resorts / acquisition of new clients - taking booking via phone and email

Apprenticeship as a Restaurant Specialist

• Aug 2006 - Jul 2009

- ability to study and learn- learning how to serve food and drinks - how to deal with guest and clients- basic knowledge in Wine and how to serve it - learn to work responsibly by myself - ability to study and learn- learning how to serve food and drinks - how to deal with guest and clients- basic knowledge in Wine and how to serve it - learn to work responsibly by myself