Dafinka Uzunova
Area Manager at The Federation Humana People to People- Claim this Profile
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Bio
Experience
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The Federation Humana People to People
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Zimbabwe
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Non-profit Organization Management
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1 - 100 Employee
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Area Manager
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May 2017 - Present
Building a chain of stores in Plovdiv region - searching for suitable locations, negotiation for rent, budgeting of stores - revenues and expenses. Organization of repairs and control of all activities in the shops. Controlling the excellent customer service in accordance with the established standards.Organization and control of all events in the shops. Organization and control of pricing and presentation of goods in stores. Organization and control of monthly and annual inventories. Control of all revenues and expenses at the premises. Staff selection, recruitment, training and development. Communication with all government institutions. Supervision and Organization of the Activities of the Guard, Maintenance, Fire and Emergency Safety, Health and Safety at Work.
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Technomarket
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Bulgaria
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Retail
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100 - 200 Employee
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Hypermarket manager
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Nov 2016 - May 2017
Organization and management of the opening of a new hypermarket - Markovo Tepe Mall. Manage, organize and control available store resources. Control of the excellent customer service in accordance with the established standards and procedures.Organization and control of all promotional events in the shop.Organization and control on the exhibition and labeling of the goods.Organization and control of partial and annual inventories. Control all costs in the shop. Selection, appointment, training and staff development. Communication with all government institutions. Control of the activities of Security, Maintenance, Fire and Emergency Safety, Health and Safety at Work.
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Carrefour
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France
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Retail
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700 & Above Employee
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Hypermarket manager
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Mar 2014 - Mar 2016
Organization and management of opening a new hypermarket - Carrefour - Retail Park PlovdivManage, organize and control available store resources.Control of excellent customer service in accordance with established standards and procedures. Organization and control of activities to increase sales and reduce losses.Organization and control of all promotional events in the shop.Organization and control on exhibition and labeling of goods.Organization and control of partial and annual inventories. Control all costs in the market. Graduate, appointment, training and staff development.Communication with all state institutions - NVS, CPC, Customs Agency, RZI, etc. Responsibilities for observing all legal requirements.Control of the activities of Security, Maintenance, Fire and Emergency Safety, Health and Safety at Work.
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Division Manager
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May 2012 - Feb 2014
Management, organization and control of the available resources in the departments of the Food and Non-Food sectors. Responsibilities for the excellent customer service and compliance with the established standards and procedures by all employees. Responsibilities for increasing sales and reducing losses. Guaranteeing all promotional events and initiatives of the company. Scheduled duty as Deputy manager.Control of working schedules, attendance books and periodical briefings. Organization and control of inventory.Participation in recruitment, training, development and staff attestations.Making contacts with all government institutions - Food Agency, CPC and others.
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Reception Manager
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Nov 2009 - May 2012
Organization and control of the entire delivery process. Control of all documents and archiving. Organizing and controlling reprints and transfers. Keeping correspondence with suppliers and headquarters. Checking the balance due to packaging. Preparation of working schedules, schedules for leave, attendance, etc.Organization and control of annual and partial inventories. Scheduled operations as Deputy Manager
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Coop
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Switzerland
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Retail
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700 & Above Employee
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Еxpert trade and logistics
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May 2007 - Oct 2009
Activity under negotiation of trading conditions with existing and potential suppliers for stocking - a distribution center for 150 retail outlets. Organization, control and management of all processes concerning receipts and overall logistics. Control of all documents accompanying the delivered goods. Control of posted invoices and payment orders. Payment for payments to suppliers. Perform monitoring at retail outlets - assortment, merchandising, hygiene, requisites, etc. Activity under negotiation of trading conditions with existing and potential suppliers for stocking - a distribution center for 150 retail outlets. Organization, control and management of all processes concerning receipts and overall logistics. Control of all documents accompanying the delivered goods. Control of posted invoices and payment orders. Payment for payments to suppliers. Perform monitoring at retail outlets - assortment, merchandising, hygiene, requisites, etc.
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Education
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UNIVERSITY OF FOOD TECHNOLOGIES, Plovdiv/Bulgaria
Master's degree, Engineering