Experience

Konecranes

• Finland
• Machinery Manufacturing
• 700 & Above Employee

• Trainee Service Technician

  • Sep 2022 - Present

• Apprentice service technician

  • Sep 2019 - Sep 2022



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Picker

  • Sep 2015 - Aug 2019

  • Meeting and exceeding daily targets• Being a responsible PUP and TUG driver in the crucial VNA department• Trained in Picking, Packing, Stowing, ICQA, Tranship staging• Health and safety aware and strictly followed• Being part of the team that has become a flagship VNA in Europe• Excellent time keeping• Flourish under high pressure situations e.g when time allocated critical time pull items that arrive late and need to be picked to ensure delivery to the customer on time

• Learning and Development Coordinator

  • Oct 2016 - Mar 2018

  • High standard work practice whilst maintaining a strong relationship with all associates• Performing training to the highest standard for new and old associates from various departments• Providing Instructor observations and delivering feedback on improvement• Health and safety awareness and providing hazmat training refreshers and also cross training• Building a strong relationship within the departments to further L&D nights team workflow• Excellent time keeping• Updating and expanding further information to make the process more efficient



JD Games

• Brazil
• Restaurants

• Owner

  • Dec 2012 - Jul 2015

  • Staff Management.• Ordering and preparing stock• Solving problems quickly for efficient store running • Delivery weekly health and safety talks to unsure the work force is up to date on safety rules and requirements • Morning briefs and targets• Excellent customer service• Clean and efficient work environment • Staff Management.• Ordering and preparing stock• Solving problems quickly for efficient store running • Delivery weekly health and safety talks to unsure the work force is up to date on safety rules and requirements • Morning briefs and targets• Excellent customer service• Clean and efficient work environment



Gamestation

• Retail
• 1 - 100 Employee

• Senior Sales Associate

  • Sep 2009 - Mar 2012

  • Going form part time sales assistant to full time senior sales assistant in less than a year• Fully trained in the role of assistant manager• Leading a team during the peak season to be the highest turn over and KPI hitting store against larger store such as Swansea and Cardiff • Understanding daily targets and KPI• Ability to multi task during busy periods• Problem solving• Excellent Customer service skills• Vast retail knowledge• Shop window dressing and presentation• Staff management• Flexibility and reliability