Property Coordinator

• May 2023 - Present

Community Operations and Marketing Coordinator

• Mar 2022 - May 2023

- Assist with managing the daily operations for a 1,070-acre master-planned community. - Represent the developer to homeowners, identifying and resolving any development or builder related concerns. - Collaborate with 8 builder teams on daily operations, including inspections, reporting, and troubleshooting. - Coordinate with each builder team in sales and marketing efforts and provide online platform assistance. - Assist in maintaining effective and productive relationships with relevant community members, the public, Homeowner's Association, businesses, and other appropriate organizations/individuals. - Oversee the architectural review committee and monitor the status of all builder submissions, communicating decisions of the committee to builders and managing the status of submissions in the builder portal. - Facilitate communication between developer municipal departments, and employees, maintaining relationships with personnel. - Respond to online and in person leads from prospective residents; conduct prospect tours, imparting history and education on product, pricing, amenities, features, the story of the land, and the vision of the project. - Assist with planning and executing events, prepare post-event reports and analysis. Show less

Assistant Property Manager

• Oct 2019 - Nov 2021

- Assistant Property Manager of 500 units. - Worked closely with the Property Manager in the daily operations and financial performance of a mixed used property. - Performed physical inspections of the community and ensured vacant apartments were in property condition. - Worked closely with vendors and contractors with scheduling, billing, and overall vendor relations. - Revenue management and ledger accounting. - Budgets, plans and coordinated monthly and seasonal community events. - Ensured resident request were met and issues were resolved in timely manner. - Assisted team in career growth and training. Show less

Real Estate Agent

• Feb 2019 - Jan 2020

- Successfully guided home buyers and sellers through sales and purchase of properties from start to finish. - Prepared documents such as representation contracts, purchase agreements, closing statements, and leases. - Showed residential properties and explained features, value and benefits of available homes. - Managed sales pipeline by actively following up with prospects and hot leads. - Promoted property sales through advertisements, open houses and participation in multiple listing services. Show less

Marketing Manager

• Oct 2014 - Dec 2018

- Expert in planning and integrating new customer prospecting campaigns, increasing company acquisition rate by 21% annually.- Built strategic relationships and partnerships with key industries players, agencies, and vendors.- Developed strategies and tactics to boost the company's reputation and drive qualified traffic.- Experiment with a variety of organic and paid acquisitions channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, and performance analysis. Show less

Project Design Coordinator

• Oct 2014 - Oct 2016

- Managed the design process by assisting home buyers, designers, and purchasing agents in coordinating and pricing all the interior and exterior home selections required for the build process. - Maintained project documentation, such as plans, HOA, permits, and change orders.- Managed the Design Center schedules and communicated the project's progress to team members and clients.

Senior Leasing Consultant

• Feb 2012 - Oct 2014

- Increased property operating income by driving and maintaining high occupancy levels with a closing ratio of 35% and above. - Achieved Top 5% leasing agent sales award. - Marketed locally and online to generate interest and engagement. - Connected with prospective residents face-to-face or within CRM platform. - Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features. - Increased property operating income by driving and maintaining high occupancy levels with a closing ratio of 35% and above. - Achieved Top 5% leasing agent sales award. - Marketed locally and online to generate interest and engagement. - Connected with prospective residents face-to-face or within CRM platform. - Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.

Assistant Retail Manager

• Oct 2008 - Dec 2011

- Managed and monitored performance of store operations in excess of $2 million yearly revenue. - Implemented guidelines for loss prevention and achieved shrinkage rate of less than 1%. - Responsible for drafting business and financial reports to identify trends in the areas of revenue, inventory, and general operations. - Increased profits by restructuring store layouts to enable efficient inventory management and performing financial planning and sales metric analysis. - Assist Retail Manager in Quarterly Review planning and implementing Performance Reviews. Show less