Lily Dang

People Operations Manager at The Arc San Francisco
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco, California, United States, US
Languages
  • Chinese -
  • Spanish -
  • English -

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Bio

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Credentials

  • SHRM Certified Professional (SHRM-CP)
    SHRM
    Jul, 2023
    - Nov, 2024
  • AED/ First Aide
    Red Cross
    Jul, 2013
    - Nov, 2024

Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • People Operations Manager
      • Feb 2020 - Present

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Service Manager
      • Nov 2017 - Feb 2020

    • Employment Specialist
      • May 2016 - Nov 2017

    • Instructor
      • Jun 2014 - May 2016

      -Take clients out to engage with community-Maintain and create weekly schedules for clients-Help clients achieve their goals and interests-Assist client participation with community service

    • Intern
      • Sep 2013 - Jun 2014

      -Collect demographics and health data of clients for CDC survey-Encourage participation of clients in activities and lessons -Conduct health screenings of clients with resident nurse-Assist with inputting important data and paperwork into salesforce

    • Office Manager
      • Aug 2011 - Jun 2014

      -Collect monthly rent and paid bills in a timely manner -Identify discrepancies within monthly statements, rent increases, and bills -Answer phone calls and directed them to the appropriate line -Scheduled appointments for management -Collect monthly rent and paid bills in a timely manner -Identify discrepancies within monthly statements, rent increases, and bills -Answer phone calls and directed them to the appropriate line -Scheduled appointments for management

    • Accounting
    • 1 - 100 Employee
    • Intern
      • Jun 2013 - Aug 2013

      -Led warm-up exercises with patients in the pool -Supervised patients exercising during therapy sessions -Assisted patients in and out of the pool -Helped file important paperwork and billing information -Led warm-up exercises with patients in the pool -Supervised patients exercising during therapy sessions -Assisted patients in and out of the pool -Helped file important paperwork and billing information

    • Intern
      • Jul 2012 - Apr 2013

      -Observed therapists working with patients and assisting them when needed -Scheduled therapists’ following day appointments and meetings -Kept facilities clean and equipment organized -Issued wheelchairs and crutches to patients -Observed therapists working with patients and assisting them when needed -Scheduled therapists’ following day appointments and meetings -Kept facilities clean and equipment organized -Issued wheelchairs and crutches to patients

Education

  • Fitchburg State University
    Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General
    2022 - 2023
  • San Francisco State University
    Bachelor of Science - BS, Neuromuscular Science & Kinesiology

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