Marketing/Media Team Lead

• Jun 2023 - Present

Civilian Jail Officer

• Jun 2022 - Present

Social Media Intern

• Jan 2023 - Jun 2023

- Manage in-game social media for AUathletics accounts - Coordinate with the appropriate photographers to acquire photos for graphics - Create a multitude of graphics to use during the game to provide updates and generate traffic - Create and post Instagram stories during the game - Tweet relevant updates and information to AUathletics Twitter. - Manage in-game social media for AUathletics accounts - Coordinate with the appropriate photographers to acquire photos for graphics - Create a multitude of graphics to use during the game to provide updates and generate traffic - Create and post Instagram stories during the game - Tweet relevant updates and information to AUathletics Twitter.

Game Day Staff

• Jul 2022 - Feb 2023

Customer Service Representative/Personal Shopper

• Aug 2021 - May 2022

- Responsible for selecting/gathering products for customers' online orders in the most efficient manner - Receive customers' orders according to company guidelines and store products in the optimal temperature zones - Retrieve customer's order from all staging locations and ensure order accuracy then delivery to vehicle - Follow policies and procedures to determine appropriate substitutions in the event of out-of-stock items - Responsible for selecting/gathering products for customers' online orders in the most efficient manner - Receive customers' orders according to company guidelines and store products in the optimal temperature zones - Retrieve customer's order from all staging locations and ensure order accuracy then delivery to vehicle - Follow policies and procedures to determine appropriate substitutions in the event of out-of-stock items

Tax Preparer

• Dec 2021 - Feb 2022

- Improved the company client base by conducting face-to-face tax interviews with prospective individuals via pre-scheduled meetings every 30 minutes - Increase company reputation by providing guidance, explanation, preparation, and complete accurate tax-related forms for clients - Complete and file tax documents with appropriate agencies, i.e., IRS, state, and local government entities - Generate business growth (cold sales), increase client retention and offer additional products and services - Proficient in company proprietary software as well as Slack for timely communication with off-site supervisors Show less

Associate

• Aug 2021 - Jan 2022

- Provide exceptional customer service; an average annual score of 96.5% - Sell and up-sell to prospective and renewing customers when appropriate - Posses vast knowledge of equipment which ensures a positive, beneficial experience for members - Improving the cleanliness of the company site through thorough understanding and execution of deep cleaning equipment; minimum of twice-a-week facility-wide - Execute critically important legal waivers along with submission of corporate gym health benefits of member Show less