Duaan Fincher
Sales Account Manager at Cypress Title Corporation- Claim this Profile
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Bio
Ryan Sabel
Duaan Fincher is an absolute gem. She possesses a rare combination of creativity, consultative knowledge and passion for her clients. Her strengths are further accentuated by her desire to be constantly adding to her tremendous technical skill set. Duaan works tirelessly to be outstanding, she sets the bar high and consistently exceeds it.
Lauren Searfus
Recently, Duaan helped me with my computer skills to understand how I could navigate the program I was working on for editing a book. She provided the tools whereby I could move past the road blocks and learn what I needed to in order to move forward on the project at hand by myself. And when I ran into some issues she was there for me (via zoom or in person). Through out my real estate career, Duaan has been helping me with marketing ideas with her wide array of creativity and technical skills. I have found there’s pretty much nothing she can’t do. In my opinion her out-of-the-box thinking, positive attitude, resourcefulness and efficiency is nothing short of the professional you want helping you. I fully recommend giving Duaan a call for your needs from corporate to small groups to the individual - if you need computer help and guidance. Thank you!
Ryan Sabel
Duaan Fincher is an absolute gem. She possesses a rare combination of creativity, consultative knowledge and passion for her clients. Her strengths are further accentuated by her desire to be constantly adding to her tremendous technical skill set. Duaan works tirelessly to be outstanding, she sets the bar high and consistently exceeds it.
Lauren Searfus
Recently, Duaan helped me with my computer skills to understand how I could navigate the program I was working on for editing a book. She provided the tools whereby I could move past the road blocks and learn what I needed to in order to move forward on the project at hand by myself. And when I ran into some issues she was there for me (via zoom or in person). Through out my real estate career, Duaan has been helping me with marketing ideas with her wide array of creativity and technical skills. I have found there’s pretty much nothing she can’t do. In my opinion her out-of-the-box thinking, positive attitude, resourcefulness and efficiency is nothing short of the professional you want helping you. I fully recommend giving Duaan a call for your needs from corporate to small groups to the individual - if you need computer help and guidance. Thank you!
Ryan Sabel
Duaan Fincher is an absolute gem. She possesses a rare combination of creativity, consultative knowledge and passion for her clients. Her strengths are further accentuated by her desire to be constantly adding to her tremendous technical skill set. Duaan works tirelessly to be outstanding, she sets the bar high and consistently exceeds it.
Lauren Searfus
Recently, Duaan helped me with my computer skills to understand how I could navigate the program I was working on for editing a book. She provided the tools whereby I could move past the road blocks and learn what I needed to in order to move forward on the project at hand by myself. And when I ran into some issues she was there for me (via zoom or in person). Through out my real estate career, Duaan has been helping me with marketing ideas with her wide array of creativity and technical skills. I have found there’s pretty much nothing she can’t do. In my opinion her out-of-the-box thinking, positive attitude, resourcefulness and efficiency is nothing short of the professional you want helping you. I fully recommend giving Duaan a call for your needs from corporate to small groups to the individual - if you need computer help and guidance. Thank you!
Ryan Sabel
Duaan Fincher is an absolute gem. She possesses a rare combination of creativity, consultative knowledge and passion for her clients. Her strengths are further accentuated by her desire to be constantly adding to her tremendous technical skill set. Duaan works tirelessly to be outstanding, she sets the bar high and consistently exceeds it.
Lauren Searfus
Recently, Duaan helped me with my computer skills to understand how I could navigate the program I was working on for editing a book. She provided the tools whereby I could move past the road blocks and learn what I needed to in order to move forward on the project at hand by myself. And when I ran into some issues she was there for me (via zoom or in person). Through out my real estate career, Duaan has been helping me with marketing ideas with her wide array of creativity and technical skills. I have found there’s pretty much nothing she can’t do. In my opinion her out-of-the-box thinking, positive attitude, resourcefulness and efficiency is nothing short of the professional you want helping you. I fully recommend giving Duaan a call for your needs from corporate to small groups to the individual - if you need computer help and guidance. Thank you!
Credentials
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Strategic - Maximizer - Relator - Activator - Self Assurance
Clifton Strengths Finder 2.0 (Gallup Corp.) via Strengths Based LeadershipFeb, 2012- Nov, 2024 -
Various Software Certificates MS & Real Estate Related
Comp Usa IncJun, 1991- Nov, 2024 -
Title Marketing Representative
California Department of InsuranceOct, 2016- Nov, 2024 -
CTEC Certified Tax Pro
CTEC- California Tax Education CouncilNov, 2013- Nov, 2024
Experience
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Cypress Title Corporation
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United States
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Real Estate
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1 - 100 Employee
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Sales Account Manager
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Jan 2018 - Present
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North American Title
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United States
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Real Estate
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700 & Above Employee
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Sales Account Manager
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Sep 2016 - Jan 2018
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Tax Tech, Inc.
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Taylorville, IL (Headquarters) Remote Employee
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Account Manager
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Sep 2014 - Sep 2017
Administrative Sales Support and Sales of 1040 Tax Preparation Solutions. Contact me for your Tax Software Solution and or Tax Education Needs. d14taxtechinc@gmail.com Purposefully providing support solutions that enhance your ability to meet your Tax Business growth and training goals. Experience the difference with Tax Assist Software and Support Solutions. Accomplished Account Manager and Sales Professional; specializing in customer care and retention. Strong background in software and technical skills. Experience in managing over 250 Accounts , generating over $2million in revenue annually. A leader and exceptional team player with a passion for helping clients and team members succeed. Extremely adaptable to change, quick to learn new processes and pass on the knowledge, versatile and driven to exceed expectations. Show less
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Sr. Account Manager
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Jun 2009 - Sep 2014
Successful with developing new clients and growing current relationships. Adding over 175 new accounts in the past 3 years. Growing Sales from $750k to over $2m annually. Also responsible for sustaining and renewing client contracts. Track Sales activities customer communication in CRM Tools and SFDC. Create sales presentations, proposals and quotes for customers and prospects. Very experienced in managing large or more complex client accounts and tasks, as well as smaller clients. Fully versed in the sales process for clients both inside and outside sales strategies and processes. Travel to prospect and customer sites as well as seasonal trade shows. Resolve customer issues, research and escalate recommendations for potential product enhancements or modifications to increase sales. Often direct and lead the work of others. Assist manager in training and supporting team, fill in for Manager when necessary. Show less
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ACN
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United States
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Telecommunications
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700 & Above Employee
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Independent Representitive
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Aug 2007 - Dec 2009
Worlds Largest Direct Seller of Telecommunication Services. Digital VOIP Service with VIDEO PHONES! Partnered with 6 National Cell Phone Providers AT&T, T-Mobile, Nextel, Sprint, All Tel & Verizon Offering discounted rates for Dish Network & Direct TV and NOW ADT Alarm Systems Worlds Largest Direct Seller of Telecommunication Services. Digital VOIP Service with VIDEO PHONES! Partnered with 6 National Cell Phone Providers AT&T, T-Mobile, Nextel, Sprint, All Tel & Verizon Offering discounted rates for Dish Network & Direct TV and NOW ADT Alarm Systems
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Home Instead
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United States
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Individual and Family Services
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700 & Above Employee
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Community Services Representative
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May 2009 - Jun 2009
A brief but very rewarding position. I LOVE, LOVE, LOVE what it stands for and truely enjoyed the experience! In this economic climate we must remain open to new opportunities that we may not have otherwise considered. Thank you David and Pennie for giving me a glimps in to the industry of caring for the ageing and elderly. This is something that is much needed and much appreciated. Sorry I had to make the change, I will keep in touch! A brief but very rewarding position. I LOVE, LOVE, LOVE what it stands for and truely enjoyed the experience! In this economic climate we must remain open to new opportunities that we may not have otherwise considered. Thank you David and Pennie for giving me a glimps in to the industry of caring for the ageing and elderly. This is something that is much needed and much appreciated. Sorry I had to make the change, I will keep in touch!
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Technical Support II
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Dec 2008 - Apr 2009
Seasonal - Tax Based Software Support position within the call center for Petz Enterprises. Seasonal - Tax Based Software Support position within the call center for Petz Enterprises.
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Appstar Financial -Merchant Services
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Stanislaus County-Modesto
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Client Consultant -Account Manager
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Nov 2007 - Apr 2009
• 100% Commission Consultative B2B Sales Account Manager • Cold calling, canvassing, networking & appointment setting with business owners • Selling Credit ,Debit, ACH, Gateway & POS processing solutions • Conduct cost analysis & needs assessment for services • Evaluate solution for merchant services & ancillary products & equipment • 100% Commission Consultative B2B Sales Account Manager • Cold calling, canvassing, networking & appointment setting with business owners • Selling Credit ,Debit, ACH, Gateway & POS processing solutions • Conduct cost analysis & needs assessment for services • Evaluate solution for merchant services & ancillary products & equipment
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North American Title
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United States
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Real Estate
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700 & Above Employee
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Sales and Technical Support
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Jun 2002 - Oct 2007
Recruited in 2002 to manage technical support and training for Alameda County. Delivered software and marketing training workshops for up to 25 Real Estate Professionals and Mortgage professionals. Hosted customized workshops from 1 hour to 1/2 day classes including hands as well as presentation format. Promoted to Regional Sales Account Manager in 2005 and attained Gold Club Award for over $1million in revenue 2006. Recruited in 2002 to manage technical support and training for Alameda County. Delivered software and marketing training workshops for up to 25 Real Estate Professionals and Mortgage professionals. Hosted customized workshops from 1 hour to 1/2 day classes including hands as well as presentation format. Promoted to Regional Sales Account Manager in 2005 and attained Gold Club Award for over $1million in revenue 2006.
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Chicago Title
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United States
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Real Estate
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700 & Above Employee
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Bay Area Customer Service Manager
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Aug 1995 - Jun 2001
Promoted to Manage Start-Up of Customer Service Department for Five Counties in the Bay Area. Negotiated vendor service agreements, defined hardware and software requirements for department. Effectively managed 11 employees, including cross-training and production. Designed and implemented custom CRM which was used as a customer database as well as internal production reporting, team goal setting, training and tracking turn around times. Promoted to Manage Start-Up of Customer Service Department for Five Counties in the Bay Area. Negotiated vendor service agreements, defined hardware and software requirements for department. Effectively managed 11 employees, including cross-training and production. Designed and implemented custom CRM which was used as a customer database as well as internal production reporting, team goal setting, training and tracking turn around times.
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Old Republic Title
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Real Estate
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700 & Above Employee
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On-Line Escrow Services & Technical Support Field Trainer and Sales Trainer
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Jan 1986 - Jul 1995
Managed two training centers in a workstation environment. Delivered software training classes with up to 25 attendees. Established weekly training schedules, lead workshops and designed curriculum, test materials and completion certificates. Responsible for all new Sales Associate on boarding, including assigning hardware and software tools, setting up email accounts, fax numbers, pagers, cellphones. Conducted initial training and orientation of processes, procedures and customer service products and services. Reported directly to County Sales Manager. Show less
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Community
